Paid Advertising Intermediate 5 min read

What is performance max?

Performance Max is an automated campaign type in Google Ads that uses AI to find converting customers across all Google channels. It helps advertisers achieve their goals by optimizing bids and placements.

Key points

  • Performance Max is a Google Ads campaign type that uses AI to optimize across all Google channels.
  • It requires high-quality assets (text, images, video) and clear conversion goals.
  • PMax automates bidding, budget allocation, and ad serving to maximize conversions.
  • It complements existing Search campaigns by finding new converting customers.

Performance Max (PMax) is a powerful, goal-based campaign type within Google Ads. It allows advertisers to access all of Google Ads' inventory from a single campaign. Instead of managing separate campaigns for Search, Display, YouTube, Gmail, Discover, and Maps, PMax uses Google's automation and machine learning to find your most valuable customers across all these channels. You provide your campaign goals, budget, assets (like text, images, videos), and audience signals, and PMax does the heavy lifting to optimize your performance.

It's designed to complement your existing Search campaigns, helping you find new converting customers and drive better results across Google's entire ecosystem. The idea is to maximize conversions for your specific advertising objectives, whether that's online sales, lead generation, or store visits, by dynamically placing your ads where they are most likely to succeed.

Why performance max matters

Performance Max is a significant shift in how advertisers approach Google Ads. It matters because it simplifies complex campaign management while aiming to boost your results.

Unlocking new audiences

PMax can help you reach customers you might not have found with traditional campaigns. By using advanced machine learning, it identifies new segments of users across Google's vast network who are likely to convert. This means your ads can appear in places you might not have considered or had the resources to manage manually, like niche YouTube videos or specific Discover feeds.

Efficiency and automation

For marketing teams with limited time or resources, PMax offers a high degree of automation. It handles real-time bidding, budget allocation, and ad serving across multiple channels. This frees up marketers to focus on strategy, creative development, and providing strong asset groups, rather than day-to-day bid adjustments and placement management. The system learns and adapts, constantly optimizing to achieve your set conversion goals.

Holistic campaign view

Instead of siloed reporting, PMax provides a more unified view of your campaign performance across all Google channels. This can give you insights into how different parts of Google's network contribute to your overall goals, allowing for a more strategic approach to your entire advertising spend.

Best practices for performance max campaigns

To get the most out of Performance Max, it's crucial to set it up correctly and provide the right inputs.

Provide high-quality assets

PMax relies heavily on the quality and variety of the assets you provide. This includes headlines, descriptions, images, and videos. The system will mix and match these assets to create different ad formats for various channels. Ensure your assets are compelling, diverse, and adhere to Google's guidelines. The more high-quality assets you provide, the better PMax can perform. If you do not provide a video, Google might create one for you, which may not always align with your brand.

Set clear conversion goals

Performance Max is goal-driven. Clearly define what a conversion means to your business (e.g., a purchase, a lead form submission, a phone call) and ensure your conversion tracking is accurately set up. The campaign will optimize relentlessly towards these goals. Be specific about conversion values if possible, as this helps PMax prioritize more valuable conversions.

Use audience signals effectively

While PMax finds new audiences, you can guide its machine learning by providing "audience signals." These are hints about who your valuable customers are. Include your existing customer lists (customer match), website visitors (remarketing lists), and custom segments based on interests or search behaviors. This helps PMax learn faster and target more effectively from the start.

Monitor and iterate

Even with automation, monitoring is key. Regularly review your asset group performance and overall campaign results. While you have less control over individual placements, you can identify underperforming assets and replace them. Pay attention to the "Diagnostics" and "Insights" sections within Google Ads for PMax campaigns to understand where your ads are showing and what is driving performance. Do not be afraid to test different creatives or adjust your audience signals based on what you learn.

Key metrics to track

Measuring success in Performance Max campaigns involves looking at the right data points to ensure you are meeting your business objectives.

Conversions and conversion value

Since PMax is conversion-focused, the number of conversions and their total value are paramount. This tells you directly if the campaign is achieving your primary goals. If you have assigned values to different conversion actions, tracking conversion value helps understand the true return on investment.

Cost per conversion (CPA) / return on ad spend (ROAS)

These metrics indicate the efficiency of your campaign. CPA shows how much you are paying for each conversion, while ROAS measures the revenue generated for every dollar spent on ads. A lower CPA or higher ROAS generally means a more efficient campaign.

Asset group performance

While not a traditional metric, regularly checking the performance of your asset groups is vital. Google Ads provides ratings (e.g., "low," "good," "best") for your assets. Identifying and replacing "low" performing assets can significantly improve overall campaign effectiveness.

New customer acquisition

PMax has features to help you prioritize new customer acquisition. If this is a goal, track the number of new customers generated by your PMax campaigns to ensure you are expanding your customer base, not just re-engaging existing ones.

Performance Max offers a powerful, automated approach to reaching customers across Google's network. By providing high-quality assets, setting clear goals, and leveraging audience signals, marketing teams can use PMax to drive significant improvements in conversion volume and efficiency. Regular monitoring and iteration based on performance insights will help ensure long-term success.

Real-world examples

E-commerce store increasing online sales

An online clothing retailer uses Performance Max to promote its new summer collection. They upload high-quality product images, short video clips of models wearing the clothes, and engaging headlines. By setting their goal as "purchases" and providing their existing customer list as an audience signal, PMax automatically shows their ads across YouTube, Display, Search, and Gmail to users most likely to buy, resulting in a 20% increase in online sales within a month.

SaaS company generating qualified leads

A B2B SaaS company wants to generate leads for a new software product. They create compelling ad copy highlighting key features, use professional screenshots, and a video explaining the product's benefits. Their conversion goal is set to "form submissions" for a free trial. PMax then targets business professionals across Google's network, including relevant search queries, industry-specific YouTube channels, and professional Gmail accounts, significantly boosting their lead volume at a lower cost per lead.

Common mistakes to avoid

  • Not providing enough or high-quality assets: PMax needs a diverse set of good assets to create effective ads. Without them, performance can suffer, or Google might auto-generate low-quality assets.
  • Poor conversion tracking: If conversion tracking is not set up correctly or conversion values are not accurate, PMax will optimize for the wrong actions, leading to wasted budget.
  • Lack of patience or over-optimization: PMax is a machine-learning-driven campaign that needs time to learn and optimize (typically 2-4 weeks). Making frequent, drastic changes can disrupt its learning phase.

Frequently asked questions

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