What is a remarketing list?
A remarketing list is a collection of website visitors or app users who have shown interest in your brand, allowing you to target them with specific ads.
Key points
- Remarketing lists group people who have interacted with your business online.
- They allow you to show targeted ads to re-engage interested prospects.
- Segmenting lists by behavior leads to more effective and personalized campaigns.
- Remarketing often results in higher conversion rates and better ad spend efficiency.
The main idea is to re-engage potential customers who didn't complete a desired action, like making a purchase or filling out a form, during their first visit. For example, if someone adds an item to their shopping cart but leaves your site, they can be added to a remarketing list. You can then show them ads for that specific item, reminding them to come back and finish their purchase. This personalized approach often leads to better results than showing ads to completely new audiences.
Why remarketing lists matter for your business
Remarketing lists are a powerful tool because they allow you to focus your advertising budget on people who are already familiar with your brand. These individuals have demonstrated some level of interest, making them much more likely to convert compared to cold audiences. It is typically more cost-effective to convert an interested prospect than to acquire a new one.Increased conversion rates
People who have already visited your site are often closer to making a purchase decision. By showing them targeted ads, you can gently nudge them back to your site and encourage them to complete their action. This can significantly boost your conversion rates.Enhanced brand recall
Consistent exposure to your brand through remarketing ads helps keep your business top-of-mind. Even if someone doesn't convert immediately, seeing your ads repeatedly builds familiarity and trust, which can lead to future conversions.Cost-effective advertising
Since remarketing audiences are more qualified, your ad spend is used more efficiently. You are not wasting money on people who have no interest in your products or services. This often results in a higher return on ad spend (ROAS).Building and using remarketing lists effectively
Creating a remarketing list typically involves adding a small piece of code, often called a pixel or tag, to your website. This code tracks visitor behavior and adds them to specific lists based on the pages they visit, actions they take, or even how long they stay on your site.Segmenting your audience
Don't just create one big list of all website visitors. Segment your lists based on specific behaviors. For example:- Visitors who viewed product pages but didn't add to cart.
- Visitors who abandoned their shopping cart.
- Customers who purchased a specific product category.
- Visitors who spent a certain amount of time on your blog.
- Users who watched a specific video.
Crafting compelling ad creatives
Once you have your lists, the next step is to create ads that speak directly to that audience's past behavior. For cart abandoners, show the exact items they left behind. For blog readers, promote a related product or service. Personalization is key to success here.Setting up frequency caps
It's important not to overwhelm your audience with too many ads. Set frequency caps to limit how many times a person sees your remarketing ads within a certain period. This prevents ad fatigue and negative brand perception.Key metrics to track for remarketing success
To ensure your remarketing campaigns are performing well, it's essential to monitor specific metrics. These insights will help you optimize your campaigns for better results.- Conversion rate: The percentage of people on your remarketing list who complete the desired action (e.g., purchase, lead form submission).
- Click-through rate (CTR): The percentage of people who click on your remarketing ads. A higher CTR indicates your ads are relevant and engaging.
- Cost per conversion (CPC): How much it costs you to get one conversion from your remarketing campaign. Aim for a lower CPC.
- Return on ad spend (ROAS): The revenue generated for every dollar spent on remarketing ads. This is crucial for understanding profitability.
Remarketing lists are fundamental for any robust paid advertising strategy. They empower you to reconnect with interested prospects, drive higher conversion rates, and maximize your advertising budget. Start by implementing tracking pixels, segmenting your audiences intelligently, and continuously testing your ad creatives to unlock the full potential of remarketing for your business.
Real-world examples
E-commerce cart abandonment recovery
An online clothing store creates a remarketing list for visitors who added items to their cart but did not complete the purchase. They then show these users dynamic ads featuring the exact items left in their cart, along with a limited-time free shipping offer, prompting them to return and complete their order.
B2B lead nurturing
A software company builds a remarketing list of visitors who downloaded a whitepaper on their website but haven't requested a demo. They then run ads promoting a free trial or a case study related to the whitepaper topic, guiding these prospects further down the sales funnel.
Common mistakes to avoid
- Not segmenting remarketing lists, leading to generic ads for diverse audiences.
- Showing the same ad repeatedly without frequency caps, causing ad fatigue and annoyance.
- Ignoring post-conversion exclusion lists, resulting in showing ads for products customers already bought.