WooCommerce to Big Cartel Migration Guide
This guide walks you through migrating from WooCommerce to Big Cartel, helping artists and makers transition to an extremely affordable, simplified ecommerce platform without WordPress hosting complexities.
WooCommerce to Big Cartel Migration Preparation
Essential preparation steps to successfully migrate your WordPress WooCommerce store to Big Cartel's artist-focused platform while maintaining your product data and customer information.
Audit Your Current Product Catalog
Review your WooCommerce product count and variants to determine which Big Cartel plan you'll need (Gold for up to 50 products or Platinum for up to 500). Since Big Cartel doesn't support product variants like WooCommerce, plan how to restructure variant products as separate listings or simplified options.
Export WooCommerce Data
Use WooCommerce's built-in CSV export tool to download your products, orders, and customer data from WooCommerce > Tools > Export. Also create a complete WordPress database backup through your hosting control panel or a backup plugin as a safety measure.
Prepare Product Images and Media
Download all product images from your WordPress media library since Big Cartel will require you to re-upload them. Organize images by product and ensure they meet Big Cartel's requirements (up to 5 images per product, recommended size 1000x1000px).
Set Up Your Big Cartel Account
Create your Big Cartel account and choose the appropriate pricing plan based on your product count audit. Configure your basic store settings, including store name, description, and initial theme selection to match your brand aesthetic.
Plan Your Payment and Shipping Setup
Review Big Cartel's integrated payment options (PayPal and Stripe) and shipping calculator features compared to your current WooCommerce setup. Note that Big Cartel's shipping options are more simplified, so you may need to adjust complex shipping rules.
Communicate Migration Timeline
Inform your customers about the upcoming migration through your current WooCommerce store and social media channels. Plan for a brief downtime period and prepare customers for any changes in checkout process or account access on the new Big Cartel platform.
WooCommerce to Big Cartel Migration Guide
A comprehensive 12-step migration process for artists and makers moving from WooCommerce to Big Cartel's affordable, simplified e-commerce platform. This guide addresses the unique challenges of migrating from an unlimited product system to Big Cartel's streamlined approach.
Export WooCommerce Product Data
2-3 hoursNavigate to WooCommerce > Products and use the built-in export tool to generate a CSV file containing all product information. Download the file and open it in a spreadsheet application to review the data structure. Pay special attention to product variations, as Big Cartel has a 50-variant limit per product that may require consolidation. Clean up any unnecessary fields and ensure product images are accessible via direct URLs.
- • Export products in small batches if you have a large catalog to avoid timeout issues
- • Include all product images in the export and verify URLs are working
- • Document which products have the most variations for prioritization
- • Big Cartel limits products to 50 variants maximum - you may need to split complex products
- • Custom fields and advanced product data will not transfer directly
Audit and Simplify Product Catalog
3-5 hoursReview your exported product data and identify items with more than 50 variants that need to be split or simplified for Big Cartel compatibility. Consider consolidating similar products or reducing variation options to fit Big Cartel's artist-focused model. Create a mapping document showing how WooCommerce products will be structured in Big Cartel. Remove or archive low-performing products to streamline your new store.
- • Focus on your best-selling products and core artistic offerings
- • Group similar items into collections rather than using complex variations
- • Consider creating separate products for major variations instead of using variants
- • This step may require significant catalog restructuring
- • Some product complexity will be lost in the migration
Export Customer and Order Data
1-2 hoursUse WooCommerce's customer export feature or a plugin like 'Export Customer Data' to download customer information in CSV format. Export order history through WooCommerce > Orders > Export to maintain sales records for tax and business purposes. Note that Big Cartel doesn't have a direct customer import feature, so this data will primarily serve as a reference and for your own customer outreach. Save customer email addresses for announcing your platform migration.
- • Export customer data in multiple formats for flexibility
- • Create a separate list of your most valuable customers for personal migration announcement
- • Include customer lifetime value and purchase history for future marketing
- • Big Cartel doesn't support direct customer account imports
- • Customers will need to create new accounts on your Big Cartel store
Create Big Cartel Account and Select Plan
30 minutesSign up for a Big Cartel account at bigcartel.com and choose the appropriate plan based on your product count (Gold for up to 25 products, Platinum for up to 100, Diamond for up to 300). Big Cartel's free plan supports up to 5 products, making it perfect for testing. Enter your basic store information including store name, description, and contact details. Verify your email address and complete the initial account setup process.
- • Start with a lower plan and upgrade as needed to minimize costs
- • Choose a memorable store name that reflects your artistic brand
- • Take advantage of the free plan for initial testing and setup
- • Plan upgrades are immediate but downgrades may have restrictions
- • Store names cannot be easily changed after setup
Choose and Customize Theme
2-4 hoursBrowse Big Cartel's theme gallery and select a design that complements your artistic style and product photography. Most themes are free, with some premium options available for $9-19. Customize your chosen theme using Big Cartel's visual editor to match your brand colors, fonts, and layout preferences. Upload your logo and configure the header, footer, and navigation elements to create a cohesive brand experience.
- • Preview themes with your actual product images before finalizing
- • Choose themes optimized for your product type (art prints, handmade goods, etc.)
- • Test theme responsiveness on mobile devices during customization
- • Theme customization options are more limited than WordPress/WooCommerce
- • Switching themes later may require reconfiguration of customizations
Manually Import Products
1-2 hours per 10 productsBig Cartel doesn't support CSV imports, so you'll need to manually create each product using the simplified product creation interface. Start with your best-selling items and work systematically through your prioritized product list. Upload high-quality product images (up to 5 per product), write compelling descriptions, and set pricing. Configure variants for size, color, or other options while staying within the 50-variant limit per product.
- • Batch similar products together to speed up the process
- • Use consistent naming conventions for variants across products
- • Optimize image file sizes for faster loading while maintaining quality
- • This is the most time-consuming step of the migration
- • No bulk import options available - each product must be created individually
Configure Payment Processing
45 minutes - 1 hourSet up payment processing through Big Cartel's integrated options including Stripe and PayPal. Navigate to Settings > Payments and connect your existing payment accounts or create new ones. Configure accepted payment methods, currency settings, and any payment-related messaging for customers. Test the payment process with small transactions to ensure everything processes correctly before going live.
- • Use the same payment processors from WooCommerce if possible for consistency
- • Enable multiple payment options to reduce cart abandonment
- • Set up payment notifications to stay informed of new orders
- • Payment processor fees may differ from your WooCommerce setup
- • Some regional payment methods may not be available
Set Up Shipping Options
1-2 hoursConfigure shipping zones, rates, and methods in Settings > Shipping to match your current fulfillment process. Big Cartel offers simple flat-rate shipping, calculated shipping through integrated carriers, and free shipping options. Set up different shipping rates for domestic and international orders, and configure any product-specific shipping requirements. Create clear shipping policies and estimated delivery timeframes for customer communication.
- • Start with simple flat-rate shipping and add complexity as needed
- • Offer free shipping thresholds to increase average order value
- • Clearly communicate shipping times and policies to set customer expectations
- • Shipping calculation options are more limited than WooCommerce plugins
- • Complex shipping rules may need to be simplified
Configure Tax Settings
30-45 minutesSet up tax collection in Settings > Taxes based on your business location and tax obligations. Big Cartel can automatically calculate taxes for US states and some international regions, or you can set manual tax rates. Configure tax-exempt categories if applicable to your art sales, and ensure compliance with local tax laws. Review tax settings for digital products if you sell downloadable art or digital goods.
- • Consult with a tax professional about art sales tax obligations
- • Enable automatic tax calculation for supported regions
- • Keep detailed records of tax settings for accounting purposes
- • Tax automation is less sophisticated than WooCommerce tax plugins
- • You're responsible for ensuring tax compliance in all selling regions
Migrate Content and Pages
2-3 hoursRecreate essential pages from your WooCommerce site including About, Shipping Policy, Return Policy, and Contact pages using Big Cartel's simple page editor. Copy content from your WordPress site and adapt it to Big Cartel's streamlined format. Set up your store policies, artist statement, and any other content that helps customers understand your brand and purchasing process. Configure your contact information and social media links.
- • Keep page content concise and focused on essential information
- • Include your artist story to connect with Big Cartel's creative audience
- • Link to external portfolio or blog if you need more content flexibility
- • Big Cartel's content management is much simpler than WordPress
- • Complex page layouts and functionality will need to be simplified
Set Up Domain and Redirects
1-2 hoursConfigure your custom domain in Big Cartel's settings by updating DNS records or transferring your domain if needed. Set up 301 redirects from your old WooCommerce product URLs to corresponding Big Cartel pages to preserve SEO value and prevent broken links. Create a simple redirect page on your old WordPress site announcing the move and linking to your new Big Cartel store. Update all external links, social media profiles, and marketing materials with your new store URL.
- • Keep your old WordPress site live temporarily with redirect notices
- • Update Google My Business and other directory listings with new URL
- • Create a redirect mapping document for important product pages
- • Some SEO value may be lost due to platform change and URL structure differences
- • Complex redirect rules may not be possible with Big Cartel's limitations
Test Store and Go Live
2-3 hoursConduct thorough testing of your Big Cartel store including product browsing, cart functionality, checkout process, and payment processing. Test on multiple devices and browsers to ensure compatibility. Place test orders using different payment methods and shipping options to verify the entire customer experience. Once testing is complete, announce your new store to existing customers via email, social media, and your artist networks.
- • Create a soft launch checklist covering all store functions
- • Ask friends or family to test the purchase process and provide feedback
- • Prepare launch announcements highlighting Big Cartel's artist-friendly features
- • Monitor closely for issues during the first few days after launch
- • Have a rollback plan ready in case of critical problems
What will be migrated
Post-migration verification checklist
Verify these items after your Big Cartel store is live.
Browse catalog and verify images, prices, descriptions
Test variant selection and inventory
Compare with WooCommerce export data
Complete full test purchase with real payment
Test each configured payment method
Test multiple addresses and zones
Verify for different locations
Test login, registration, password reset
Check order confirmations, shipping notices
Test key URLs redirect correctly
Check meta titles and descriptions
Test on various devices
Compare performance to WooCommerce
Verify Google Analytics data collection
Monitor Google Search Console
Common challenges and solutions
Key questions and solutions for migrating from WooCommerce to Big Cartel, addressing the unique considerations when moving from a full-featured ecommerce platform to a simplified, artist-focused solution.
How long does it typically take to migrate from WooCommerce to Big Cartel?
Will I lose my search engine rankings when switching from WooCommerce to Big Cartel?
Can I transfer my order history and customer data from WooCommerce to Big Cartel?
What happens to my WooCommerce plugins and extensions after migrating to Big Cartel?
How do the features of Big Cartel compare to what I have in WooCommerce?
How much downtime should I expect during the migration from WooCommerce to Big Cartel?
Can I test my Big Cartel store before making it live?
Will my current WooCommerce theme work with Big Cartel?
How will the migration affect my existing customers' accounts and passwords?
Can I continue selling during the migration process?
How will my costs change when moving from WooCommerce to Big Cartel?
What happens to my product reviews when migrating to Big Cartel?
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