Moderate 2-4 days 12 steps

WooCommerce to Big Cartel Migration Guide

WooCommerce
Big Cartel

This guide walks you through migrating from WooCommerce to Big Cartel, helping artists and makers transition to an extremely affordable, simplified ecommerce platform without WordPress hosting complexities.

WooCommerce to Big Cartel Migration Preparation

Essential preparation steps to successfully migrate your WordPress WooCommerce store to Big Cartel's artist-focused platform while maintaining your product data and customer information.

1

Audit Your Current Product Catalog

Review your WooCommerce product count and variants to determine which Big Cartel plan you'll need (Gold for up to 50 products or Platinum for up to 500). Since Big Cartel doesn't support product variants like WooCommerce, plan how to restructure variant products as separate listings or simplified options.

2

Export WooCommerce Data

Use WooCommerce's built-in CSV export tool to download your products, orders, and customer data from WooCommerce > Tools > Export. Also create a complete WordPress database backup through your hosting control panel or a backup plugin as a safety measure.

3

Prepare Product Images and Media

Download all product images from your WordPress media library since Big Cartel will require you to re-upload them. Organize images by product and ensure they meet Big Cartel's requirements (up to 5 images per product, recommended size 1000x1000px).

4

Set Up Your Big Cartel Account

Create your Big Cartel account and choose the appropriate pricing plan based on your product count audit. Configure your basic store settings, including store name, description, and initial theme selection to match your brand aesthetic.

5

Plan Your Payment and Shipping Setup

Review Big Cartel's integrated payment options (PayPal and Stripe) and shipping calculator features compared to your current WooCommerce setup. Note that Big Cartel's shipping options are more simplified, so you may need to adjust complex shipping rules.

6

Communicate Migration Timeline

Inform your customers about the upcoming migration through your current WooCommerce store and social media channels. Plan for a brief downtime period and prepare customers for any changes in checkout process or account access on the new Big Cartel platform.

WooCommerce to Big Cartel Migration Guide

A comprehensive 12-step migration process for artists and makers moving from WooCommerce to Big Cartel's affordable, simplified e-commerce platform. This guide addresses the unique challenges of migrating from an unlimited product system to Big Cartel's streamlined approach.

1

Export WooCommerce Product Data

2-3 hours

Navigate to WooCommerce > Products and use the built-in export tool to generate a CSV file containing all product information. Download the file and open it in a spreadsheet application to review the data structure. Pay special attention to product variations, as Big Cartel has a 50-variant limit per product that may require consolidation. Clean up any unnecessary fields and ensure product images are accessible via direct URLs.

Tips:
  • • Export products in small batches if you have a large catalog to avoid timeout issues
  • • Include all product images in the export and verify URLs are working
  • • Document which products have the most variations for prioritization
Important:
  • • Big Cartel limits products to 50 variants maximum - you may need to split complex products
  • • Custom fields and advanced product data will not transfer directly
2

Audit and Simplify Product Catalog

3-5 hours

Review your exported product data and identify items with more than 50 variants that need to be split or simplified for Big Cartel compatibility. Consider consolidating similar products or reducing variation options to fit Big Cartel's artist-focused model. Create a mapping document showing how WooCommerce products will be structured in Big Cartel. Remove or archive low-performing products to streamline your new store.

Tips:
  • • Focus on your best-selling products and core artistic offerings
  • • Group similar items into collections rather than using complex variations
  • • Consider creating separate products for major variations instead of using variants
Important:
  • • This step may require significant catalog restructuring
  • • Some product complexity will be lost in the migration
3

Export Customer and Order Data

1-2 hours

Use WooCommerce's customer export feature or a plugin like 'Export Customer Data' to download customer information in CSV format. Export order history through WooCommerce > Orders > Export to maintain sales records for tax and business purposes. Note that Big Cartel doesn't have a direct customer import feature, so this data will primarily serve as a reference and for your own customer outreach. Save customer email addresses for announcing your platform migration.

Tips:
  • • Export customer data in multiple formats for flexibility
  • • Create a separate list of your most valuable customers for personal migration announcement
  • • Include customer lifetime value and purchase history for future marketing
Important:
  • • Big Cartel doesn't support direct customer account imports
  • • Customers will need to create new accounts on your Big Cartel store
4

Create Big Cartel Account and Select Plan

30 minutes

Sign up for a Big Cartel account at bigcartel.com and choose the appropriate plan based on your product count (Gold for up to 25 products, Platinum for up to 100, Diamond for up to 300). Big Cartel's free plan supports up to 5 products, making it perfect for testing. Enter your basic store information including store name, description, and contact details. Verify your email address and complete the initial account setup process.

Tips:
  • • Start with a lower plan and upgrade as needed to minimize costs
  • • Choose a memorable store name that reflects your artistic brand
  • • Take advantage of the free plan for initial testing and setup
Important:
  • • Plan upgrades are immediate but downgrades may have restrictions
  • • Store names cannot be easily changed after setup
5

Choose and Customize Theme

2-4 hours

Browse Big Cartel's theme gallery and select a design that complements your artistic style and product photography. Most themes are free, with some premium options available for $9-19. Customize your chosen theme using Big Cartel's visual editor to match your brand colors, fonts, and layout preferences. Upload your logo and configure the header, footer, and navigation elements to create a cohesive brand experience.

Tips:
  • • Preview themes with your actual product images before finalizing
  • • Choose themes optimized for your product type (art prints, handmade goods, etc.)
  • • Test theme responsiveness on mobile devices during customization
Important:
  • • Theme customization options are more limited than WordPress/WooCommerce
  • • Switching themes later may require reconfiguration of customizations
6

Manually Import Products

1-2 hours per 10 products

Big Cartel doesn't support CSV imports, so you'll need to manually create each product using the simplified product creation interface. Start with your best-selling items and work systematically through your prioritized product list. Upload high-quality product images (up to 5 per product), write compelling descriptions, and set pricing. Configure variants for size, color, or other options while staying within the 50-variant limit per product.

Tips:
  • • Batch similar products together to speed up the process
  • • Use consistent naming conventions for variants across products
  • • Optimize image file sizes for faster loading while maintaining quality
Important:
  • • This is the most time-consuming step of the migration
  • • No bulk import options available - each product must be created individually
7

Configure Payment Processing

45 minutes - 1 hour

Set up payment processing through Big Cartel's integrated options including Stripe and PayPal. Navigate to Settings > Payments and connect your existing payment accounts or create new ones. Configure accepted payment methods, currency settings, and any payment-related messaging for customers. Test the payment process with small transactions to ensure everything processes correctly before going live.

Tips:
  • • Use the same payment processors from WooCommerce if possible for consistency
  • • Enable multiple payment options to reduce cart abandonment
  • • Set up payment notifications to stay informed of new orders
Important:
  • • Payment processor fees may differ from your WooCommerce setup
  • • Some regional payment methods may not be available
8

Set Up Shipping Options

1-2 hours

Configure shipping zones, rates, and methods in Settings > Shipping to match your current fulfillment process. Big Cartel offers simple flat-rate shipping, calculated shipping through integrated carriers, and free shipping options. Set up different shipping rates for domestic and international orders, and configure any product-specific shipping requirements. Create clear shipping policies and estimated delivery timeframes for customer communication.

Tips:
  • • Start with simple flat-rate shipping and add complexity as needed
  • • Offer free shipping thresholds to increase average order value
  • • Clearly communicate shipping times and policies to set customer expectations
Important:
  • • Shipping calculation options are more limited than WooCommerce plugins
  • • Complex shipping rules may need to be simplified
9

Configure Tax Settings

30-45 minutes

Set up tax collection in Settings > Taxes based on your business location and tax obligations. Big Cartel can automatically calculate taxes for US states and some international regions, or you can set manual tax rates. Configure tax-exempt categories if applicable to your art sales, and ensure compliance with local tax laws. Review tax settings for digital products if you sell downloadable art or digital goods.

Tips:
  • • Consult with a tax professional about art sales tax obligations
  • • Enable automatic tax calculation for supported regions
  • • Keep detailed records of tax settings for accounting purposes
Important:
  • • Tax automation is less sophisticated than WooCommerce tax plugins
  • • You're responsible for ensuring tax compliance in all selling regions
10

Migrate Content and Pages

2-3 hours

Recreate essential pages from your WooCommerce site including About, Shipping Policy, Return Policy, and Contact pages using Big Cartel's simple page editor. Copy content from your WordPress site and adapt it to Big Cartel's streamlined format. Set up your store policies, artist statement, and any other content that helps customers understand your brand and purchasing process. Configure your contact information and social media links.

Tips:
  • • Keep page content concise and focused on essential information
  • • Include your artist story to connect with Big Cartel's creative audience
  • • Link to external portfolio or blog if you need more content flexibility
Important:
  • • Big Cartel's content management is much simpler than WordPress
  • • Complex page layouts and functionality will need to be simplified
11

Set Up Domain and Redirects

1-2 hours

Configure your custom domain in Big Cartel's settings by updating DNS records or transferring your domain if needed. Set up 301 redirects from your old WooCommerce product URLs to corresponding Big Cartel pages to preserve SEO value and prevent broken links. Create a simple redirect page on your old WordPress site announcing the move and linking to your new Big Cartel store. Update all external links, social media profiles, and marketing materials with your new store URL.

Tips:
  • • Keep your old WordPress site live temporarily with redirect notices
  • • Update Google My Business and other directory listings with new URL
  • • Create a redirect mapping document for important product pages
Important:
  • • Some SEO value may be lost due to platform change and URL structure differences
  • • Complex redirect rules may not be possible with Big Cartel's limitations
12

Test Store and Go Live

2-3 hours

Conduct thorough testing of your Big Cartel store including product browsing, cart functionality, checkout process, and payment processing. Test on multiple devices and browsers to ensure compatibility. Place test orders using different payment methods and shipping options to verify the entire customer experience. Once testing is complete, announce your new store to existing customers via email, social media, and your artist networks.

Tips:
  • • Create a soft launch checklist covering all store functions
  • • Ask friends or family to test the purchase process and provide feedback
  • • Prepare launch announcements highlighting Big Cartel's artist-friendly features
Important:
  • • Monitor closely for issues during the first few days after launch
  • • Have a rollback plan ready in case of critical problems

What will be migrated

products
Products, descriptions, SKUs, prices, images. Variants: WooCommerce supports Unlimited vs Big Cartel's 50.
customers
Customer contact info, addresses, marketing preferences transfer. Passwords must be reset for security.
orders
Order history for reference. Consider importing last 3-6 months for customer service.
categories
Product categories transfer but may need restructuring for Big Cartel.
blog posts
Blog content requires manual migration. Preserve SEO metadata and publish dates.
reviews
Product reviews require migration tools or review apps that work on both platforms.
discount codes
Discount codes must be manually recreated in Big Cartel.
custom fields
WooCommerce custom fields can map to Big Cartel equivalents but require manual configuration.
redirects
URL redirects must be manually created in Big Cartel to preserve SEO.
gift cards
Active gift card balances need manual transfer or recreation in Big Cartel.

Post-migration verification checklist

Verify these items after your Big Cartel store is live.

All products display correctly Critical

Browse catalog and verify images, prices, descriptions

Product variants work properly Critical

Test variant selection and inventory

Inventory levels are accurate Critical

Compare with WooCommerce export data

Checkout completes successfully Critical

Complete full test purchase with real payment

All payment gateways process correctly Critical

Test each configured payment method

Shipping calculations are accurate Critical

Test multiple addresses and zones

Tax calculations match expectations Critical

Verify for different locations

Customer accounts work

Test login, registration, password reset

Email notifications send Critical

Check order confirmations, shipping notices

301 redirects from WooCommerce work Critical

Test key URLs redirect correctly

SEO metadata preserved

Check meta titles and descriptions

Mobile site displays properly

Test on various devices

Site speed is acceptable

Compare performance to WooCommerce

Analytics tracking active

Verify Google Analytics data collection

No 404 errors Critical

Monitor Google Search Console

Common challenges and solutions

Key questions and solutions for migrating from WooCommerce to Big Cartel, addressing the unique considerations when moving from a full-featured ecommerce platform to a simplified, artist-focused solution.

How long does it typically take to migrate from WooCommerce to Big Cartel?
The migration timeline is usually 1-3 days for basic stores, as Big Cartel's simplified structure requires manual product recreation rather than direct import. The process involves exporting your WooCommerce product data via CSV and manually re-entering products, which is manageable for Big Cartel's product limits (50-500 products depending on plan).
Will I lose my search engine rankings when switching from WooCommerce to Big Cartel?
You'll likely experience some SEO impact since Big Cartel uses different URL structures and has limited SEO customization options compared to WooCommerce. Set up 301 redirects from your old URLs to new Big Cartel URLs and update your Google Search Console to minimize ranking loss during the transition.
Can I transfer my order history and customer data from WooCommerce to Big Cartel?
Big Cartel doesn't support importing order history or customer accounts from WooCommerce, as it's designed as a simpler platform without customer account functionality. You'll need to keep your WooCommerce data archived separately for record-keeping and tax purposes.
What happens to my WooCommerce plugins and extensions after migrating to Big Cartel?
All WooCommerce plugins will be incompatible with Big Cartel, which doesn't support third-party apps or extensions. Big Cartel offers built-in basic features like inventory management and basic analytics, but advanced functionality like complex shipping rules or marketing automation won't be available.
How do the features of Big Cartel compare to what I have in WooCommerce?
Big Cartel offers significantly fewer features than WooCommerce - no customer accounts, limited payment options, basic inventory management, and simple analytics. However, it excels in simplicity with built-in mobile optimization, social media integration, and an intuitive interface perfect for artists and makers with small product lines.
How much downtime should I expect during the migration from WooCommerce to Big Cartel?
Since you're switching to a completely different platform and domain structure, you can build your Big Cartel store while keeping WooCommerce live, then switch over instantly. The main downtime occurs only during DNS changes if you're keeping the same domain, typically 24-48 hours for full propagation.
Can I test my Big Cartel store before making it live?
Yes, you can build and test your entire Big Cartel store using their subdomain (yourstore.bigcartel.com) before connecting your custom domain. This allows you to recreate your product catalog, test the checkout process, and ensure everything works properly before switching from WooCommerce.
Will my current WooCommerce theme work with Big Cartel?
WooCommerce themes are completely incompatible with Big Cartel, which uses its own theme system with limited customization options. Big Cartel offers several free themes optimized for artists and makers, but you'll have significantly less design flexibility compared to the thousands of WooCommerce themes available.
How will the migration affect my existing customers' accounts and passwords?
Big Cartel doesn't offer customer accounts or login functionality, so all existing customer accounts from WooCommerce will be lost. Customers will need to enter their information fresh for each purchase, which simplifies the buying process but eliminates features like order history and saved addresses.
Can I continue selling during the migration process?
Yes, you can keep your WooCommerce store operational while building your Big Cartel store in parallel. Once Big Cartel is ready, you can redirect traffic and update your domain settings, ensuring minimal disruption to sales during the transition period.
How will my costs change when moving from WooCommerce to Big Cartel?
You'll likely save money with Big Cartel's simple pricing ($9.99-19.99/month) compared to WooCommerce's hosting, premium themes, and plugin costs that often total $50-200+/month. However, you'll lose advanced features and customization options that might be essential for larger businesses.
What happens to my product reviews when migrating to Big Cartel?
Big Cartel doesn't have a built-in review system, so all WooCommerce product reviews will be lost during migration. You'll need to use external review platforms like Google Reviews or social media for customer feedback, or manually incorporate key testimonials into your product descriptions.

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