Terms and Conditions

1. Acceptance of Terms

By accessing and using ConvertMate (the "Service"), you agree to be bound by these Terms and Conditions. If you do not agree with any of the terms, please refrain from using the Service.

2. Service Description

ConvertMate provides a platform for Shopify brands to optimize their product detail pages through data analysis and AI-driven product details improvements.

3. User Responsibilities

Users are responsible for maintaining the confidentiality of their account information and agree to use the Service in compliance with applicable laws and regulations. Any unauthorized use of the Service is strictly prohibited.

4. Data Collection and Privacy

ConvertMate collects and stores certain data, including merchant details, product details, and order details. Personal data is not stored. Please refer to our Privacy Policy for more information on how we handle data.

5. Intellectual Property

All intellectual property rights related to the Service belong to ConvertMate. Users agree not to reproduce, distribute, or modify any content from the Service without prior written consent.

6. Limitation of Liability

ConvertMate is not liable for any damages or losses arising from the use or inability to use the Service. Users assume all risks and are responsible for their own use of the Service.

7. Modification of Terms

ConvertMate reserves the right to modify these Terms and Conditions at any time. Users are encouraged to review the terms periodically. Continued use of the Service constitutes acceptance of any modifications.

8. Account Cancellation

Upon cancellation of your ConvertMate account, all product pages optimized using the Service will be reverted to their original settings. Please note that ConvertMate retains ownership of the content generated during the use of the Service, including but not limited to product descriptions, meta titles, and meta descriptions.

9. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at support@convertmate.io.

10. Prohibition of Copycat Behavior

ConvertMate values originality and respects the intellectual property rights of all its clients. It is strictly prohibited for users to copy or closely imitate the content, design, or layout of another shop that is a client of ConvertMate in a way that is identifiable as imitation or replication. This includes, but is not limited to, product descriptions, page layouts, and marketing materials.

We reserve the right to terminate or suspend the services provided to any user or store found to be engaging in such copycat behavior. ConvertMate also reserves the right to take any necessary legal actions to protect its intellectual property and the rights of its clients. If you believe that your content has been copied in a way that constitutes infringement, or if you are accused of engaging in copycat behavior, please contact us immediately at support@convertmate.io for assistance.

Last updated: 15 Jan 2024

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ConvertMate Ltd is a legally registered company with the number 14950763. Our headquarters are located at 1 Poole Street, N1 5EB, in the vibrant city of London.