Moderate 2-4 days 12 steps

Wix to Shopify Migration Guide

Wix
Shopify

Migrating from Wix to Shopify unlocks access to 8,000+ specialized apps and advanced ecommerce features for growing businesses. This guide covers the complete migration process to help you scale beyond Wix's limitations.

Wix to Shopify Migration Preparation

Essential steps to prepare for migrating your online store from Wix to Shopify, ensuring a smooth transition while leveraging Shopify's robust app ecosystem and management tools.

1

Export Your Wix Store Data

Download your product catalog, customer information, and order history from Wix using their CSV export feature. Note that some data like blog posts and custom pages may require manual copying, and you'll need to work within Wix's 100 variant limit per product during export.

2

Choose Your Shopify Plan

Select between Basic ($39/mo), Shopify ($105/mo), or Advanced ($399/mo) plans based on your business needs and transaction volume. Consider starting with Basic if you're a smaller store, as you can easily upgrade later to access advanced features.

3

Audit and Clean Your Product Data

Review your exported CSV files to ensure product descriptions, pricing, and inventory levels are accurate and complete. Organize your product variants properly since Shopify handles variants differently than Wix, allowing for more flexible product configurations.

4

Plan Your App Strategy

Research Shopify's 8,000+ app ecosystem to identify essential apps for your store's functionality, such as email marketing, inventory management, or customer reviews. Create a prioritized list focusing on apps that will improve your store management capabilities.

5

Set Up Domain and SSL Preparation

Prepare to transfer your custom domain from Wix to Shopify by gathering your domain registrar login details and understanding the DNS change process. Plan for potential downtime and ensure you have access to update your domain settings.

6

Create Customer Communication Plan

Prepare email templates to notify existing customers about the migration, including any changes to account access or checkout processes. Export your customer email list from Wix to ensure you can reach all subscribers during the transition period.

Complete Wix to Shopify Migration Guide

A comprehensive step-by-step process to migrate your ecommerce store from Wix to Shopify, leveraging Shopify's robust app ecosystem and improved management capabilities for SMB operations.

1

Export Data from Wix Store

2-4 hours

Begin by exporting your store data from Wix through the dashboard's export functionality. Navigate to your Wix store dashboard and access the 'Store' section to export products via CSV. For customer data, go to 'Contacts' and export your customer list. Note that order history and some custom fields may require manual documentation as Wix has limited export capabilities for transaction data.

Tips:
  • • Export products and customers separately for better organization
  • • Document any custom product fields that aren't included in the CSV
  • • Take screenshots of your current store layout and design elements
Important:
  • • Wix doesn't export order history automatically - document manually if needed
  • • Product images may need to be downloaded separately
2

Set Up Shopify Account and Store

1-2 hours

Create your Shopify account and configure basic store settings including store name, address, and currency. Choose your Shopify plan based on your business needs - Basic Shopify works well for most SMB operations migrating from Wix. Complete the initial setup wizard, ensuring your store timezone and currency match your previous Wix configuration. Set up your admin user account and configure basic store policies.

Tips:
  • • Use the same store name and branding for consistency
  • • Choose a plan that accommodates your current product volume
  • • Set up two-factor authentication for security
Important:
  • • Don't make your store live until migration is complete
  • • Ensure currency settings match your previous store
3

Select and Customize Shopify Theme

3-6 hours

Browse Shopify's theme store and select a theme that matches your brand aesthetic and functional requirements. Consider themes that work well for your product types and customer experience goals. Install your chosen theme and begin basic customization including logo upload, color scheme adjustment, and font selection. Configure the header, footer, and navigation structure to match your previous Wix store layout where possible.

Tips:
  • • Choose a responsive theme that works well on mobile devices
  • • Look for themes with good reviews and regular updates
  • • Start with basic customization and refine later
Important:
  • • Avoid over-customizing before importing products
  • • Some advanced customizations may require theme code editing
4

Prepare and Import Product Catalog

4-8 hours

Clean and format your exported Wix product CSV to match Shopify's import requirements. Map Wix fields to corresponding Shopify fields, ensuring product titles, descriptions, prices, and inventory levels are correctly formatted. Upload product images to Shopify or use image URLs if hosting externally. Use Shopify's CSV import tool or consider apps like Matrixify for more complex imports with variants and custom fields.

Tips:
  • • Validate CSV formatting using Shopify's template before importing
  • • Import products in batches to identify and fix issues quickly
  • • Use Shopify's bulk editor for post-import adjustments
Important:
  • • Both platforms limit variants to 100 per product - verify compliance
  • • Product images may need re-uploading if URLs are broken
5

Import Customer Data

2-3 hours

Format your exported Wix customer data to match Shopify's customer import CSV template. Include essential fields like email addresses, names, phone numbers, and addresses while ensuring GDPR compliance. Import customers through Shopify's admin panel using the customer import feature. Note that customer passwords cannot be transferred, so customers will need to reset their passwords on first login to your new Shopify store.

Tips:
  • • Send advance notice to customers about the migration and password reset requirement
  • • Segment customers by location or purchase history during import
  • • Verify email addresses are properly formatted
Important:
  • • Customer passwords cannot be migrated - they must reset on first login
  • • Ensure compliance with data protection regulations in your region
6

Configure Payment Gateways

1-2 hours

Set up Shopify Payments if available in your region, or configure your preferred third-party payment processors that you used with Wix. Navigate to Settings > Payments in your Shopify admin to add payment methods including credit cards, PayPal, and any regional payment options. Configure payment settings including currency, transaction fees, and fraud protection. Test payment processing in Shopify's test mode to ensure everything functions correctly.

Tips:
  • • Shopify Payments offers the best integration and lowest fees where available
  • • Enable multiple payment options to maximize customer convenience
  • • Configure automatic fraud protection settings
Important:
  • • Some payment processors may require new applications and approval
  • • Test all payment methods thoroughly before going live
7

Set Up Shipping Configuration

2-3 hours

Configure shipping zones, rates, and methods in Shopify's shipping settings to match or improve upon your previous Wix setup. Create shipping profiles for different product types if needed, and set up calculated shipping rates using Shopify's carrier partnerships or flat-rate shipping. Configure shipping zones based on your target markets and integrate with shipping carriers for real-time rates and label printing if desired.

Tips:
  • • Use Shopify's shipping calculator for accurate real-time rates
  • • Create shipping profiles for products with different requirements
  • • Consider offering free shipping thresholds to increase average order value
Important:
  • • Verify shipping rates are competitive with your previous setup
  • • International shipping may require additional customs and duty configuration
8

Configure Tax Settings

1-2 hours

Set up tax configuration in Shopify based on your business location and where you sell. Configure automatic tax calculations for your primary markets, and set up tax overrides for specific products or regions as needed. If you're in the US, enable Shopify's automatic sales tax calculation feature. For international businesses, configure VAT or other applicable tax systems and ensure compliance with local tax regulations.

Tips:
  • • Enable automatic tax calculation to reduce manual work
  • • Configure tax-exempt products appropriately
  • • Consider consulting with a tax professional for complex scenarios
Important:
  • • Ensure tax settings comply with regulations in all markets you serve
  • • Digital products may have different tax requirements
9

Migrate Content and Pages

3-5 hours

Recreate important pages from your Wix store including About Us, Contact, Privacy Policy, Terms of Service, and any custom landing pages. Use Shopify's page editor to build these pages, maintaining your brand voice and important SEO content. Set up your blog if you had one on Wix, and consider using Shopify's built-in blogging platform or integrating with external blog platforms. Configure your navigation menus to include all important pages.

Tips:
  • • Maintain the same URL structure where possible for SEO benefits
  • • Update any internal links to point to your new Shopify pages
  • • Optimize page content for Shopify's SEO capabilities
Important:
  • • Legal pages must comply with current regulations
  • • Some complex Wix page layouts may need to be simplified for Shopify
10

Set Up URL Redirects

2-4 hours

Create 301 redirects from your old Wix URLs to corresponding Shopify URLs to maintain SEO rankings and ensure customers can find your products. Use Shopify's URL redirect feature in the admin panel to map old product pages, category pages, and content pages to their new locations. For complex redirect scenarios, consider using Shopify apps like Redirect Manager or TinyIMG for bulk redirect management.

Tips:
  • • Prioritize redirects for your highest-traffic pages first
  • • Use Google Analytics to identify your most important URLs
  • • Test redirects using online redirect checker tools
Important:
  • • Missing redirects can significantly impact SEO and customer experience
  • • Some Wix URLs may be complex and require careful mapping
11

Install Essential Shopify Apps

2-4 hours

Take advantage of Shopify's robust app ecosystem by installing essential apps for your business needs. Consider apps for email marketing, customer reviews, inventory management, and analytics that may provide better functionality than what was available on Wix. Popular starter apps include Klaviyo for email marketing, Judge.me for reviews, and Google Analytics Enhanced Ecommerce for tracking. Configure each app according to your business requirements.

Tips:
  • • Start with free apps and upgrade as needed
  • • Read app reviews and check compatibility with your theme
  • • Integrate apps with your existing business tools where possible
Important:
  • • Too many apps can slow down your store
  • • Some apps may have monthly fees that add up quickly
12

Test Store Functionality and Go Live

3-4 hours

Conduct comprehensive testing of your Shopify store including product browsing, cart functionality, checkout process, payment processing, and order confirmation emails. Test on multiple devices and browsers to ensure consistent functionality. Place test orders using different payment methods and shipping options. Once testing is complete, remove your password protection, update your domain settings, and announce your new store to customers via email and social media.

Tips:
  • • Create a testing checklist to ensure all functionality works
  • • Have friends or colleagues test the store from a customer perspective
  • • Prepare a launch announcement for your customers
Important:
  • • Don't rush the testing phase - fix all issues before going live
  • • Have a backup plan in case of technical issues during launch

What will be migrated

products
Products, descriptions, SKUs, prices, images. Variants: Wix supports 100 vs Shopify's 100.
customers
Customer contact info, addresses, marketing preferences transfer. Passwords must be reset for security.
orders
Order history for reference. Consider importing last 3-6 months for customer service.
categories
Product categories transfer but may need restructuring for Shopify.
blog posts
Blog content requires manual migration. Preserve SEO metadata and publish dates.
reviews
Product reviews require migration tools or review apps that work on both platforms.
discount codes
Discount codes must be manually recreated in Shopify.
custom fields
Wix custom fields can map to Shopify equivalents but require manual configuration.
redirects
URL redirects must be manually created in Shopify to preserve SEO.
gift cards
Active gift card balances need manual transfer or recreation in Shopify.

Post-migration verification checklist

Verify these items after your Shopify store is live.

All products display correctly Critical

Browse catalog and verify images, prices, descriptions

Product variants work properly Critical

Test variant selection and inventory

Inventory levels are accurate Critical

Compare with Wix export data

Checkout completes successfully Critical

Complete full test purchase with real payment

All payment gateways process correctly Critical

Test each configured payment method

Shipping calculations are accurate Critical

Test multiple addresses and zones

Tax calculations match expectations Critical

Verify for different locations

Customer accounts work

Test login, registration, password reset

Email notifications send Critical

Check order confirmations, shipping notices

301 redirects from Wix work Critical

Test key URLs redirect correctly

SEO metadata preserved

Check meta titles and descriptions

Mobile site displays properly

Test on various devices

Site speed is acceptable

Compare performance to Wix

Analytics tracking active

Verify Google Analytics data collection

No 404 errors Critical

Monitor Google Search Console

Common challenges and solutions

Essential questions and answers for businesses migrating from Wix to Shopify, covering data transfer, feature differences, and operational considerations.

How long does it typically take to migrate from Wix to Shopify?
A complete Wix to Shopify migration usually takes 2-4 weeks depending on your store complexity. This includes exporting data from Wix (which requires some manual work), setting up your Shopify store, configuring apps, and testing everything before going live.
Will I lose my search engine rankings when migrating from Wix to Shopify?
You can minimize SEO impact by implementing proper 301 redirects from your old Wix URLs to new Shopify URLs. Plan your URL structure carefully and submit a new sitemap to Google Search Console after migration to help maintain your rankings.
Can I transfer my order history and customer data from Wix to Shopify?
Yes, you can export customer data via CSV from Wix and import it into Shopify, though order history transfer may require manual formatting. Customer passwords cannot be transferred, so customers will need to reset their passwords on your new Shopify store.
What Wix features might not be available in Shopify?
Wix's built-in website builder flexibility may be more limited in Shopify's theme-based system. However, Shopify's 8,000+ app ecosystem often provides superior alternatives for ecommerce-specific features that Wix lacks natively.
How much will my monthly costs change moving from Wix to Shopify?
Shopify Basic at $39/month is higher than Wix Business Basic ($27/month), but you'll gain more robust ecommerce features. Factor in potential app costs, but also consider Shopify's lower transaction fees and better conversion tools that could increase revenue.
Will there be any downtime during the migration process?
You can build your entire Shopify store while your Wix site remains live, minimizing downtime to just the DNS switching period (usually 24-48 hours). Plan the switch during low-traffic periods and communicate the change to customers in advance.
How do I find Shopify apps to replace my current Wix functionality?
Browse Shopify's App Store by category to find alternatives for your current Wix features. Most Wix functionalities have multiple Shopify app alternatives, often with more advanced ecommerce-focused capabilities and better integration with your store.
Can I recreate my Wix design exactly in Shopify?
While you may not achieve pixel-perfect replication due to different platform architectures, Shopify themes can be customized extensively. Consider this an opportunity to optimize your design for better mobile experience and conversion rates.
How should I handle customer communication during the migration?
Notify customers 1-2 weeks before migration about the upcoming change, including password reset requirements and any temporary service interruptions. Send follow-up emails with new login instructions and highlight improved features they'll benefit from.
Should I migrate during a specific time of year or business cycle?
Avoid migrating during peak sales periods like Black Friday or your busiest season. Choose slower business periods when you can afford brief interruptions and have time to address any post-migration issues without impacting major revenue.
How do I test my Shopify store before making it live?
Use Shopify's password protection feature to test all functionality including checkout, payment processing, and app integrations before launch. Conduct thorough testing of mobile responsiveness, page load speeds, and all customer journey touchpoints.
What happens to my customer reviews when migrating from Wix to Shopify?
Customer reviews need to be manually exported from Wix and imported into a Shopify review app like Judge.me or Yotpo. This process may require CSV formatting and manual setup, but preserving social proof is crucial for maintaining conversion rates.

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