Moderate 2-4 days 12 steps

Big Cartel to Squarespace Migration Guide

Big Cartel
Squarespace

This guide walks you through migrating from Big Cartel to Squarespace to unlock beautiful design templates and advanced features without sacrificing ease of use. Learn step-by-step how to transfer your products and leverage Squarespace's expanded ecommerce capabilities.

Big Cartel to Squarespace Migration Guide

A comprehensive step-by-step guide to migrate your online store from Big Cartel to Squarespace, leveraging beautiful design templates and user-friendly commerce features.

1

Export Your Big Cartel Store Data

Log into your Big Cartel admin panel and navigate to the Settings section to export your product data as a CSV file. This export will include product names, descriptions, prices, and image URLs, but you'll need to manually download and organize your product images separately since Big Cartel doesn't include actual image files in the CSV export.

2

Choose and Set Up Your Squarespace Plan

Select either the Commerce Basic ($27/mo) or Commerce Advanced ($49/mo) plan to access full ecommerce functionality, as the Business plan has limited commerce features. Create your Squarespace account and choose a template from their commerce-focused designs that best matches your brand aesthetic and product showcase needs.

3

Customize Your Store Design and Layout

Take advantage of Squarespace's beautiful design templates by customizing your store's visual appearance, navigation, and layout before importing products. Set up your main pages (About, Contact, Shipping Policy) and configure your site's overall structure, as this foundation will make the product import process smoother.

4

Import Products and Upload Images

Use Squarespace's product import feature to upload your Big Cartel CSV file, then manually upload and assign product images since they don't transfer automatically. Review each product listing to ensure descriptions, pricing, and inventory levels are accurate, and take advantage of Squarespace's enhanced product display options like image galleries and zoom features.

5

Configure Payment and Shipping Settings

Set up your payment processing through Squarespace's integrated Stripe system and configure your shipping zones, rates, and tax settings. Review and recreate any discount codes or promotional offers you had on Big Cartel, utilizing Squarespace's more advanced promotional tools and customer segmentation features.

6

Test and Launch Your New Store

Conduct thorough testing of your checkout process, payment processing, and mobile responsiveness before going live. Set up 301 redirects from your old Big Cartel URLs to maintain SEO value, and update any external links or social media profiles to point to your new Squarespace store.

Big Cartel to Squarespace Migration Guide

A comprehensive 12-step process to migrate your online store from Big Cartel to Squarespace, taking advantage of Squarespace's superior design templates and user-friendly interface while maintaining your product catalog and customer data.

1

Export Product Data from Big Cartel

30-45 minutes

Log into your Big Cartel admin panel and navigate to the Products section. Click on 'Export Products' to download a CSV file containing all your product information including titles, descriptions, prices, and images. Big Cartel's CSV export includes product variants, inventory levels, and basic product details. Review the exported file to ensure all your products (up to your 50-variant limit) are included and properly formatted.

Tips:
  • • Download product images separately as Big Cartel CSV only contains image URLs
  • • Make note of any custom product fields or descriptions that may need manual adjustment
  • • Export during low-traffic hours to ensure complete data capture
Important:
  • • Big Cartel CSV exports don't include customer data - you'll need to collect this separately
  • • Image URLs in the CSV may become inactive once you close your Big Cartel store
2

Download and Organize Product Images

1-2 hours

Using the image URLs from your Big Cartel CSV export, systematically download all product images to your local computer. Create organized folders matching your product names or SKUs to maintain structure. Since Big Cartel allows multiple images per product, ensure you capture all angles and variants. Rename files with descriptive names that will be easy to identify during the Squarespace upload process.

Tips:
  • • Use browser extensions or tools like 'Image Downloader' to batch download images
  • • Optimize image sizes (under 500KB each) for better Squarespace performance
  • • Maintain consistent naming conventions for easier organization
Important:
  • • Some Big Cartel image URLs may expire, so download immediately after export
  • • Check image quality and resolution before proceeding with migration
3

Set Up Your Squarespace Account and Commerce Plan

20-30 minutes

Create a new Squarespace account and select a Commerce plan (Basic Commerce or Advanced Commerce) that supports online selling features. The Commerce plans include unlimited products and up to 250 variants per product, significantly expanding your catalog capacity from Big Cartel's 50-variant limit. Complete the initial account setup including business information and basic store preferences. Choose your primary domain name during this process.

Tips:
  • • Start with the 14-day free trial to test the platform before committing
  • • Choose Advanced Commerce if you need abandoned cart recovery and advanced analytics
  • • Set up your account with the same email address used for business communications
Important:
  • • Domain changes after launch can affect SEO, so choose carefully
  • • Some features require the higher-tier Advanced Commerce plan
4

Select and Customize Your Squarespace Template

2-3 hours

Browse Squarespace's template gallery and select a design that complements your brand and showcases your products effectively. Popular templates for content creators and photographers include Bedford, Pacific, and Forte which offer excellent product display capabilities. Begin customizing colors, fonts, and layout to match your existing brand identity. Configure the header, navigation menu, and footer to create a cohesive user experience.

Tips:
  • • Preview templates on mobile devices as many customers shop on phones
  • • Choose templates with strong product gallery features for visual appeal
  • • Save your brand colors and fonts in a document for consistent application
Important:
  • • Switching templates after adding content requires significant rework
  • • Some templates have limitations on product display options
5

Configure Payment Processing

45-60 minutes

Set up payment processing through Squarespace's integrated Stripe system or connect your existing payment processor. Navigate to Commerce > Payments in your Squarespace admin and enter your business banking information for payment deposits. Configure accepted payment methods including credit cards, PayPal, and Apple Pay. Test the payment system with small transactions to ensure proper functionality before going live.

Tips:
  • • Squarespace's Stripe integration offers competitive processing rates
  • • Enable multiple payment options to reduce cart abandonment
  • • Set up payment notifications to track successful transactions
Important:
  • • Payment processor approval can take 1-2 business days
  • • International payment processing may have additional requirements
6

Set Up Shipping Configuration

1-1.5 hours

Access Commerce > Shipping in your Squarespace admin to configure shipping zones, rates, and methods. Create shipping profiles for different product types if needed, and set up flat rate, calculated, or free shipping options based on your business model. Configure shipping to multiple countries if you serve international customers, and integrate with shipping carriers for real-time rates. Set up shipping confirmation emails and tracking information sharing.

Tips:
  • • Use Squarespace's shipping calculator integration for accurate rates
  • • Create shipping profiles for different product categories (prints vs. physical goods)
  • • Offer free shipping thresholds to increase average order value
Important:
  • • International shipping requires careful attention to customs and duties
  • • Shipping rates should be tested thoroughly before launch
7

Import and Configure Products

3-5 hours (depending on product count)

Begin manually adding products to your Squarespace store using the data from your Big Cartel CSV export. Navigate to Commerce > Inventory and click 'Add Product' for each item. Upload your organized product images, add detailed descriptions, set pricing, and configure variants within Squarespace's 250-variant limit per product. Set up product categories, tags, and SEO settings for each item to improve discoverability.

Tips:
  • • Use Squarespace's bulk editing features when possible to save time
  • • Take advantage of the increased variant limit to offer more options
  • • Write SEO-optimized product descriptions with relevant keywords
Important:
  • • Squarespace doesn't support CSV product imports, requiring manual entry
  • • Double-check pricing and inventory levels during manual entry
8

Configure Tax Settings

30-45 minutes

Set up tax collection through Commerce > Taxes in your Squarespace admin panel. Configure automatic tax calculation for your business location and any states or countries where you're required to collect sales tax. Enable Squarespace's integration with TaxJar for automated tax calculation and reporting if needed. Review tax-exempt product categories and set up any special tax rules for your specific product types.

Tips:
  • • Research your tax obligations before configuring settings
  • • Enable automatic tax calculation to ensure compliance
  • • Consider consulting with a tax professional for complex situations
Important:
  • • Tax requirements vary by location and product type
  • • Incorrect tax setup can lead to compliance issues
9

Migrate Content and Create Essential Pages

2-3 hours

Create essential pages for your Squarespace store including About, Contact, Privacy Policy, Terms of Service, and Shipping & Returns pages. Copy content from your existing Big Cartel store and enhance it to take advantage of Squarespace's superior content management capabilities. Add any blog content or additional pages that support your brand story. Configure contact forms and ensure all legal pages are properly linked in your footer.

Tips:
  • • Use Squarespace's rich text editor to create more engaging content
  • • Add high-quality images and videos to enhance your story pages
  • • Include customer testimonials and social proof where appropriate
Important:
  • • Ensure all legal pages comply with current regulations
  • • Don't forget to update contact information and business details
10

Set Up URL Redirects and SEO

1-2 hours

Configure 301 redirects from your Big Cartel URLs to corresponding Squarespace pages to preserve SEO value and ensure customers can find your products. Map out your old product URLs and create redirects in Squarespace's Settings > Advanced > URL Redirects section. Update your Google Search Console and Google Analytics to point to your new Squarespace domain. Optimize meta descriptions, titles, and alt tags for all products and pages.

Tips:
  • • Create a spreadsheet mapping old URLs to new ones for systematic redirect setup
  • • Submit a new sitemap to Google Search Console after migration
  • • Monitor search rankings closely in the weeks following migration
Important:
  • • Missing redirects can result in 404 errors and lost SEO value
  • • URL structure changes may temporarily impact search rankings
11

Test Store Functionality

2-3 hours

Conduct comprehensive testing of your Squarespace store before going live. Test the complete customer journey from product browsing to checkout completion using various devices and browsers. Verify that payment processing, shipping calculations, tax collection, and email notifications are working correctly. Test mobile responsiveness and page loading speeds. Create test orders using different payment methods and shipping options to ensure everything functions properly.

Tips:
  • • Use Squarespace's test mode for payment processing during testing
  • • Ask friends or family to test the store and provide feedback
  • • Test on multiple devices including phones, tablets, and desktops
Important:
  • • Don't skip testing payment processing and order fulfillment workflows
  • • Mobile testing is crucial as many customers shop on mobile devices
12

Launch and Monitor

1-2 hours plus ongoing monitoring

After thorough testing, launch your new Squarespace store by updating your domain DNS settings and making the site publicly accessible. Announce the migration to your existing customers through email and social media, highlighting new features and improved shopping experience. Monitor the site closely for the first few days, checking for any issues with orders, payments, or customer inquiries. Set up ongoing analytics tracking and performance monitoring to measure the success of your migration.

Tips:
  • • Launch during a low-traffic period to minimize potential issues
  • • Prepare customer service responses for migration-related questions
  • • Monitor Google Analytics and Search Console for any traffic anomalies
Important:
  • • Keep your Big Cartel store accessible for a few days in case of issues
  • • Be prepared to quickly address any customer concerns or technical problems

What will be migrated

products
Products, descriptions, SKUs, prices, images. Variants: Big Cartel supports 50 vs Squarespace's 250.
customers
Customer contact info, addresses, marketing preferences transfer. Passwords must be reset for security.
orders
Order history for reference. Consider importing last 3-6 months for customer service.
categories
Product categories transfer but may need restructuring for Squarespace.
blog posts
Blog content requires manual migration. Preserve SEO metadata and publish dates.
reviews
Product reviews require migration tools or review apps that work on both platforms.
discount codes
Discount codes must be manually recreated in Squarespace.
custom fields
Big Cartel custom fields can map to Squarespace equivalents but require manual configuration.
redirects
URL redirects must be manually created in Squarespace to preserve SEO.
gift cards
Active gift card balances need manual transfer or recreation in Squarespace.

Post-migration verification checklist

Verify these items after your Squarespace store is live.

All products display correctly Critical

Browse catalog and verify images, prices, descriptions

Product variants work properly Critical

Test variant selection and inventory

Inventory levels are accurate Critical

Compare with Big Cartel export data

Checkout completes successfully Critical

Complete full test purchase with real payment

All payment gateways process correctly Critical

Test each configured payment method

Shipping calculations are accurate Critical

Test multiple addresses and zones

Tax calculations match expectations Critical

Verify for different locations

Customer accounts work

Test login, registration, password reset

Email notifications send Critical

Check order confirmations, shipping notices

301 redirects from Big Cartel work Critical

Test key URLs redirect correctly

SEO metadata preserved

Check meta titles and descriptions

Mobile site displays properly

Test on various devices

Site speed is acceptable

Compare performance to Big Cartel

Analytics tracking active

Verify Google Analytics data collection

No 404 errors Critical

Monitor Google Search Console

Big Cartel to Squarespace Migration: Common Challenges and Solutions

Essential questions and answers for merchants planning to migrate from Big Cartel to Squarespace, covering everything from data transfer to design optimization.

How long does it take to migrate from Big Cartel to Squarespace?
A typical Big Cartel to Squarespace migration takes 1-3 weeks depending on your catalog size and customization needs. The product import via CSV is relatively quick, but recreating your design and testing functionality requires additional time.
Will I lose my search engine rankings when switching from Big Cartel to Squarespace?
You may experience temporary SEO impact due to URL structure changes, but Squarespace offers built-in SEO tools and 301 redirects to minimize losses. Plan to set up proper redirects from your Big Cartel URLs to maintain search rankings.
Can I transfer my order history and customer data from Big Cartel?
Big Cartel doesn't provide order history export, so you'll need to manually record important order data before migrating. Customer information also cannot be directly transferred, requiring customers to create new accounts on Squarespace.
How do I import my Big Cartel products into Squarespace?
Export your products from Big Cartel as a CSV file, then use Squarespace's product importer to upload the data. You'll need to manually adjust formatting and re-upload product images since Big Cartel's export doesn't include image files.
What Big Cartel features won't be available in Squarespace?
Squarespace has fewer third-party integrations compared to Big Cartel's app ecosystem, and some advanced ecommerce features may be limited. However, Squarespace excels in design flexibility and built-in marketing tools that Big Cartel lacks.
How much will my monthly costs change switching to Squarespace?
Expect higher monthly costs - Squarespace Commerce plans start at $27/month compared to Big Cartel's $9.99-$19.99 range. However, you get additional features like advanced analytics, abandoned cart recovery, and professional design templates included.
Can I test my Squarespace store before going live?
Yes, Squarespace offers a 14-day free trial where you can build and test your entire store before launching. This allows you to import products, customize design, and ensure everything works properly before switching domains.
Will there be downtime during the migration?
You can minimize downtime by building your Squarespace store in parallel with your existing Big Cartel store. The main downtime occurs only when you switch your domain, which typically takes a few hours for DNS propagation.
How do I recreate my Big Cartel design in Squarespace?
Squarespace offers professionally designed templates that often look more polished than Big Cartel themes. Choose a template that matches your brand aesthetic and customize colors, fonts, and layouts using Squarespace's intuitive design editor.
What happens to my customer accounts and passwords?
Customer passwords cannot be transferred due to security encryption, so all customers will need to create new accounts on your Squarespace store. Send a migration announcement email with instructions for account setup to ease this transition.
Should I keep my Big Cartel store running during migration?
Yes, maintain your Big Cartel store until your Squarespace store is fully tested and live to avoid losing sales. Once you've switched domains and confirmed everything works, you can safely close your Big Cartel account.
How do I handle customer reviews during the migration?
Big Cartel reviews cannot be automatically transferred to Squarespace, so you'll need to manually recreate important testimonials or use third-party review apps. Consider reaching out to past customers to leave fresh reviews on your new Squarespace store.

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