Moderate 4-7 days 12 steps

Square Online to Adobe Commerce Migration Guide

Square Online
Adobe Commerce

This guide walks you through migrating from Square Online to Adobe Commerce to unlock enterprise-grade features and advanced customization capabilities that scale with your growing business needs.

Square Online to Adobe Commerce Migration Preparation

Essential preparation steps for migrating your ecommerce store from Square Online to Adobe Commerce, focusing on enterprise-grade features and advanced customization capabilities.

1

Export Your Square Online Data

Access your Square Dashboard and export all product data, customer information, and order history via CSV files. Download inventory reports, customer lists, and transaction data from the Analytics section to ensure you have complete data backup before migration.

2

Plan Adobe Commerce Architecture

Define your Adobe Commerce edition (Commerce vs Enterprise) based on your GMV and feature requirements. Map out your desired site structure, including multi-store setup, B2B functionality, and custom modules needed for your enterprise operations.

3

Prepare Product Catalog Structure

Review your Square Online product data and plan how to leverage Adobe Commerce's advanced catalog features like configurable products, bundled items, and category hierarchies. Organize your unlimited product variants into Adobe Commerce's attribute system for better management.

4

Design Custom Theme and Extensions

Plan your custom Adobe Commerce theme to match your brand requirements and identify necessary third-party extensions for enhanced functionality. Consider Adobe Commerce's advanced customization capabilities that weren't available in Square Online.

5

Configure Enterprise Features

Set up Adobe Commerce's enterprise-grade features such as advanced pricing rules, customer segmentation, and B2B capabilities that motivated your migration. Configure staging environments and content management systems for your enhanced workflow.

6

Establish Integration Connections

Plan integrations with your existing business systems including ERP, CRM, and payment processors beyond Square's ecosystem. Adobe Commerce's extensive API capabilities will allow for more sophisticated third-party connections than Square Online supported.

Square Online to Adobe Commerce Migration Process

A comprehensive 12-step migration guide for transitioning from Square Online to Adobe Commerce, designed for businesses seeking enterprise-grade features, advanced customization capabilities, and complex B2B functionality. This process ensures data integrity while leveraging Adobe Commerce's powerful ecommerce platform for large-scale operations.

1

Export Data from Square Online Dashboard

2-4 hours

Access your Square Dashboard and navigate to the export section to download comprehensive CSV files containing all store data. Square Online provides separate export options for products, customers, orders, and inventory data. Export all available data sets including product variants, customer information, order history, and any custom fields you've configured. Ensure you're exporting the most recent data by scheduling the export during low-traffic periods.

Tips:
  • • Export data during off-peak hours to ensure completeness
  • • Download separate CSV files for products, customers, orders, and inventory
  • • Verify all custom fields and attributes are included in the export
Important:
  • • Square Online exports may not include all SEO metadata
  • • Product images must be downloaded separately from the media library
2

Set Up Adobe Commerce Infrastructure

1-2 weeks

Provision your Adobe Commerce Cloud environment or set up Adobe Commerce on-premises infrastructure based on your enterprise requirements. Configure the necessary server resources, database connections, and CDN settings for optimal performance. Install Adobe Commerce with the appropriate edition (Commerce Pro or Commerce Enterprise) and configure basic system settings including timezone, locale, and currency settings. Set up development, staging, and production environments following Adobe's best practices.

Tips:
  • • Choose Adobe Commerce Cloud for managed infrastructure and automatic scaling
  • • Configure multiple environments (dev/staging/production) from the start
  • • Enable Elasticsearch or OpenSearch for advanced catalog search capabilities
Important:
  • • Adobe Commerce requires significant server resources compared to Square Online
  • • Proper environment setup is crucial for enterprise-grade performance
3

Select and Customize Enterprise Theme

2-3 weeks

Choose an Adobe Commerce theme that aligns with your enterprise branding and B2B requirements, considering themes optimized for large catalogs and complex product configurations. Install and configure the selected theme, customizing the design elements to match your brand guidelines and user experience requirements. Implement responsive design adjustments and ensure the theme supports advanced features like quick order forms, customer-specific pricing, and bulk ordering capabilities that are essential for enterprise operations.

Tips:
  • • Select themes specifically designed for B2B functionality if applicable
  • • Ensure theme compatibility with Adobe Commerce's advanced features
  • • Implement custom CSS and design elements during initial setup
Important:
  • • Theme customization may require developer expertise
  • • Extensive customizations can impact future Adobe Commerce updates
4

Configure Product Catalog Structure

1-2 weeks

Set up Adobe Commerce's advanced catalog structure including category hierarchies, attribute sets, and product types to accommodate your enterprise-level product complexity. Create custom product attributes, configurable product options, and bundled products as needed for your catalog. Configure advanced inventory management settings, multi-source inventory if applicable, and establish product approval workflows for enterprise governance. Map your Square Online product data structure to Adobe Commerce's more sophisticated catalog system.

Tips:
  • • Plan attribute sets carefully to support future product expansion
  • • Utilize Adobe Commerce's advanced product types (configurable, bundled, grouped)
  • • Set up category permissions for B2B customer segments
Important:
  • • Complex catalog structures require careful planning to avoid future restructuring
  • • Attribute mapping from Square Online may require data transformation
5

Import and Configure Products

1-2 weeks

Transform your Square Online CSV product data to match Adobe Commerce's import format, including proper attribute mapping and category assignments. Use Adobe Commerce's import functionality or Data Migration Tool to upload products, ensuring all variants, pricing tiers, and inventory levels are correctly imported. Configure advanced product features such as customer group pricing, tier pricing for B2B customers, and related product associations. Verify that all product images are properly uploaded and associated with their respective products.

Tips:
  • • Use Adobe Commerce's sample import CSV as a template for data formatting
  • • Import products in batches to monitor for errors and performance
  • • Configure advanced pricing rules for different customer segments
Important:
  • • Large product catalogs may require server optimization for import processing
  • • Product URLs from Square Online will need to be recreated or redirected
6

Import Customer Data and Set Up B2B Features

1 week

Import customer information from Square Online CSV exports into Adobe Commerce, creating appropriate customer groups and segments for enterprise-level customer management. Configure Adobe Commerce's B2B features including company accounts, shared catalogs, negotiable quotes, and purchase order functionality if required. Set up customer-specific pricing, credit limits, and approval workflows that support complex B2B relationships. Establish customer hierarchies and permissions that align with your enterprise sales structure.

Tips:
  • • Create customer groups before importing to ensure proper assignment
  • • Configure shared catalogs for different customer segments
  • • Set up company structure and user roles for B2B customers
Important:
  • • Customer passwords cannot be migrated and will need to be reset
  • • B2B features may require additional Adobe Commerce modules or extensions
7

Configure Enterprise Payment Solutions

1 week

Set up Adobe Commerce's advanced payment processing capabilities, integrating with enterprise-grade payment gateways that support complex B2B requirements like purchase orders, credit terms, and multi-currency processing. Configure payment methods including credit cards, ACH transfers, wire transfers, and offline payment options suitable for enterprise customers. Implement payment security measures, PCI compliance settings, and configure payment restrictions based on customer groups or geographic regions.

Tips:
  • • Integrate with enterprise payment processors that support B2B features
  • • Configure multiple payment methods for different customer segments
  • • Enable saved payment methods for recurring enterprise customers
Important:
  • • Enterprise payment gateways may require separate merchant account setup
  • • PCI compliance requirements are more stringent for enterprise operations
8

Set Up Advanced Shipping and Fulfillment

1-2 weeks

Configure Adobe Commerce's sophisticated shipping system to handle enterprise-level logistics including multiple warehouses, drop shipping, and complex shipping rules based on customer groups or product types. Set up integrations with enterprise shipping carriers, configure real-time shipping rates, and establish shipping restrictions or special handling requirements. Implement advanced features like shipping calendars, delivery appointments, and freight shipping options that enterprise customers often require.

Tips:
  • • Configure multi-source inventory for complex fulfillment scenarios
  • • Set up shipping restrictions and special handling for different product types
  • • Integrate with enterprise shipping software and carrier APIs
Important:
  • • Complex shipping rules may impact checkout performance
  • • Enterprise shipping integrations often require custom development
9

Configure Tax Management and Compliance

1 week

Set up Adobe Commerce's advanced tax management system to handle complex enterprise tax scenarios including multi-jurisdictional tax calculation, VAT handling, and tax exemptions for qualified business customers. Configure tax rules for different customer classes, product categories, and geographic regions. Integrate with enterprise tax calculation services like Avalara or Vertex for automated tax compliance, and set up tax reporting features required for enterprise accounting and compliance requirements.

Tips:
  • • Integrate with professional tax calculation services for accuracy
  • • Configure tax exemptions and certificates for B2B customers
  • • Set up tax reporting that integrates with enterprise accounting systems
Important:
  • • Tax compliance requirements vary significantly by jurisdiction
  • • Enterprise tax integrations may require ongoing maintenance and updates
10

Migrate Content and Implement SEO Strategy

2-3 weeks

Transfer all content from Square Online including page content, blog posts, and media assets to Adobe Commerce's content management system. Recreate and enhance your content using Adobe Commerce's Page Builder for more sophisticated layouts and functionality. Implement comprehensive SEO optimization including meta tags, structured data, XML sitemaps, and URL optimization that leverages Adobe Commerce's advanced SEO capabilities. Configure content staging and preview functionality for enterprise content management workflows.

Tips:
  • • Use Adobe Commerce's Page Builder for enhanced content layouts
  • • Implement structured data markup for better search engine visibility
  • • Configure content staging for enterprise content approval workflows
Important:
  • • Content migration may require manual recreation for complex layouts
  • • SEO rankings may temporarily fluctuate during the transition period
11

Implement URL Redirects and Domain Migration

1 week

Create comprehensive 301 redirects from your Square Online URLs to the corresponding Adobe Commerce URLs to preserve SEO value and ensure customer continuity. Configure Adobe Commerce's URL rewrite system and implement server-level redirects for any URLs that cannot be handled by the application. Plan and execute domain migration if changing domains, including DNS updates, SSL certificate installation, and coordination with your hosting provider to ensure minimal downtime during the transition.

Tips:
  • • Create a comprehensive URL mapping document before implementing redirects
  • • Test redirects thoroughly using tools like Screaming Frog or similar
  • • Monitor 404 errors closely after launch and implement additional redirects as needed
Important:
  • • Incomplete redirect mapping can result in lost SEO rankings and customer confusion
  • • Domain changes require coordination with email providers and third-party integrations
12

Comprehensive Testing and Enterprise Integration

2-3 weeks

Conduct thorough testing of all Adobe Commerce functionality including product catalog browsing, complex B2B features, checkout processes, payment processing, and order management workflows. Perform load testing to ensure the platform can handle enterprise-level traffic and transaction volumes. Test integrations with enterprise systems like ERP, CRM, and inventory management platforms. Conduct user acceptance testing with key stakeholders and train staff on Adobe Commerce's advanced administrative features and B2B functionality before going live.

Tips:
  • • Perform load testing with enterprise-level traffic scenarios
  • • Test all B2B features including company accounts and negotiable quotes
  • • Conduct comprehensive integration testing with enterprise systems
Important:
  • • Enterprise-level testing requires significant time investment for thorough validation
  • • Staff training is crucial due to Adobe Commerce's complexity compared to Square Online

What will be migrated

products
Products, descriptions, SKUs, prices, images. Variants: Square Online supports Unlimited vs Adobe Commerce's Unlimited.
customers
Customer contact info, addresses, marketing preferences transfer. Passwords must be reset for security.
orders
Order history for reference. Consider importing last 3-6 months for customer service.
categories
Product categories transfer but may need restructuring for Adobe Commerce.
blog posts
Blog content requires manual migration. Preserve SEO metadata and publish dates.
reviews
Product reviews require migration tools or review apps that work on both platforms.
discount codes
Discount codes must be manually recreated in Adobe Commerce.
custom fields
Square Online custom fields can map to Adobe Commerce equivalents but require manual configuration.
redirects
URL redirects must be manually created in Adobe Commerce to preserve SEO.
gift cards
Active gift card balances need manual transfer or recreation in Adobe Commerce.

Post-migration verification checklist

Verify these items after your Adobe Commerce store is live.

All products display correctly Critical

Browse catalog and verify images, prices, descriptions

Product variants work properly Critical

Test variant selection and inventory

Inventory levels are accurate Critical

Compare with Square Online export data

Checkout completes successfully Critical

Complete full test purchase with real payment

All payment gateways process correctly Critical

Test each configured payment method

Shipping calculations are accurate Critical

Test multiple addresses and zones

Tax calculations match expectations Critical

Verify for different locations

Customer accounts work

Test login, registration, password reset

Email notifications send Critical

Check order confirmations, shipping notices

301 redirects from Square Online work Critical

Test key URLs redirect correctly

SEO metadata preserved

Check meta titles and descriptions

Mobile site displays properly

Test on various devices

Site speed is acceptable

Compare performance to Square Online

Analytics tracking active

Verify Google Analytics data collection

No 404 errors Critical

Monitor Google Search Console

Common challenges and solutions

Frequently asked questions about migrating from Square Online to Adobe Commerce, covering technical requirements, costs, data transfer, and operational considerations for businesses moving to an enterprise-grade platform.

How long does it typically take to migrate from Square Online to Adobe Commerce?
A complete migration from Square Online to Adobe Commerce typically takes 3-6 months for a full enterprise implementation. This includes development time for custom features, theme design, data migration, testing, and staff training on the more complex Adobe Commerce platform.
Will I lose my search engine rankings when migrating from Square Online to Adobe Commerce?
You can maintain SEO rankings with proper 301 redirects and URL mapping from your Square Online site to Adobe Commerce. Plan your URL structure carefully and implement redirects before launch, as Adobe Commerce offers more advanced SEO capabilities than Square Online.
Can I transfer my order history and customer data from Square Online to Adobe Commerce?
Yes, you can export order and customer data from Square Online via CSV through the Square Dashboard. Adobe Commerce can import this data, though you may need custom development to properly map fields and maintain data relationships in the more complex Adobe Commerce structure.
What's the cost difference between Square Online and Adobe Commerce?
The cost increase is significant - Square Online ranges from free to $79/month, while Adobe Commerce starts at $2,000+ monthly based on GMV. Factor in additional costs for development, hosting, maintenance, and technical expertise required for Adobe Commerce implementation and management.
Do I need technical expertise to manage Adobe Commerce after migrating from Square Online?
Yes, Adobe Commerce requires significantly more technical expertise than Square Online's user-friendly interface. You'll need developers for customizations, system administrators for maintenance, and trained staff for daily operations, or budget for ongoing professional services.
Can customers keep their existing passwords when migrating from Square Online?
Customer passwords cannot be directly transferred due to security encryption differences between platforms. Customers will need to reset their passwords on the new Adobe Commerce site, so plan a communication strategy to inform them about this requirement during the migration.
How much downtime should I expect during the migration from Square Online to Adobe Commerce?
With proper planning, you can minimize downtime to just a few hours during the DNS switchover. Build and test your Adobe Commerce site completely before going live, and schedule the final migration during low-traffic periods to reduce impact on sales.
What Square Online features might I lose when moving to Adobe Commerce?
You'll lose Square Online's built-in simplicity and some integrated Square-specific features, but Adobe Commerce offers far more advanced alternatives. The main trade-off is increased complexity for significantly enhanced customization, B2B capabilities, and enterprise-grade features that Square Online cannot provide.
Can I use my existing Square Online design on Adobe Commerce?
Square Online themes are not directly compatible with Adobe Commerce and will need to be rebuilt. However, Adobe Commerce's advanced theming system allows for much more sophisticated designs and customizations than Square Online's template-based approach.
How do I handle inventory management during the migration process?
Maintain your Square Online store during development and sync inventory manually or through APIs closer to launch. Adobe Commerce offers more sophisticated inventory management features, so plan how to map your current Square inventory data to take advantage of advanced features like multi-source inventory.
What happens to my customer reviews when migrating from Square Online to Adobe Commerce?
Customer reviews will need to be exported from Square Online and imported into Adobe Commerce, which may require custom development depending on your review system. Adobe Commerce supports more advanced review features and third-party review platforms that offer better functionality than Square Online's basic system.
Is migrating from Square Online to Adobe Commerce worth the investment?
The migration is worthwhile if you need enterprise-grade features, complex B2B functionality, or extensive customization that Square Online cannot provide. However, consider the significant cost increase and technical complexity - ensure your business requirements truly justify moving from Square Online's simplicity to Adobe Commerce's enterprise capabilities.

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