1. Data Collection:

We collect and store the following types of data:

• Merchant Details: We gather information provided by merchants during the registration process, such as company name, contact information, and billing details.
• Product Details: ConvertMate requires access to product information to optimize and automate product descriptions. This includes details such as product names, descriptions, and attributes.
• Order Details: ConvertMate does not store any personal data related to customer orders. We solely collect anonymized order information to analyze trends and assess the success of products.

2. Data Usage:

We use the collected data for the following purposes:

• Product Description Optimization: We utilize the gathered product details to automatically enhance and tailor product descriptions, with the aim of increasing conversion rates and improving overall performance.
• Service Improvement: The anonymized order data helps us analyze trends, identify areas for improvement, and enhance the functionality and effectiveness of ConvertMate.
• Communication: We may use your contact information to communicate important updates, notifications, and relevant information regarding our services.

3. Data Security:

At ConvertMate, we prioritize the security of your data. We implement appropriate technical and organizational measures to safeguard against unauthorized access, loss, or misuse of information.

4. Data Sharing:

We do not sell, rent, or share any personal or identifiable data with third parties. We may, however, share aggregated and anonymized data for statistical analysis or marketing purposes.

5. Data Retention:

We retain your data only for as long as necessary to provide our services and fulfill our contractual obligations. If you choose to terminate your ConvertMate account, we will delete your data in accordance with our data retention policies.

6. Compliance:

ConvertMate complies with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

7. Changes to the Privacy Policy:

We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on our website, and we encourage you to review them periodically.

If you have any questions or concerns about our Privacy Policy or the way we handle your data, please contact us at support@convertmate.io.