Privacy policy

1. Data Collection:

We collect and store the following types of data:

Merchant Details: We gather information provided by merchants during the registration process, such as company name, contact information, and billing details.
Product Details: ConvertMate requires access to product information to optimize and automate product descriptions. This includes details such as product names, descriptions, and attributes.
Order Details: ConvertMate does not store any personal data related to customer orders. We solely collect anonymized order information to analyze trends and assess the success of products.

2. Data Usage:

We use the collected data for the following purposes:

Product Description Optimization: We utilize the gathered product details to automatically enhance and tailor product descriptions, with the aim of increasing conversion rates and improving overall performance.
Service Improvement: The anonymized order data helps us analyze trends, identify areas for improvement, and enhance the functionality and effectiveness of ConvertMate.
Communication: We may use your contact information to communicate important updates, notifications, and relevant information regarding our services.

3. Data Security:

At ConvertMate, we prioritize the security of your data. We implement appropriate technical and organizational measures to safeguard against unauthorized access, loss, or misuse of information.

4. Data Sharing:

We do not sell, rent, or share any personal or identifiable data with third parties. We may, however, share aggregated and anonymized data for statistical analysis or marketing purposes.

5. Data Retention:

We retain your data only for as long as necessary to provide our services and fulfill our contractual obligations. If you choose to terminate your ConvertMate account, we will delete your data in accordance with our data retention policies.

6. Compliance:

ConvertMate complies with applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

7. Changes to the Privacy Policy:

We reserve the right to modify this Privacy Policy at any time. Updated versions will be posted on our website, and we encourage you to review them periodically.

If you have any questions or concerns about our Privacy Policy or the way we handle your data, please contact us at support@convertmate.io.

Frequently asked questions

What is ConvertMate?

ConvertMate uses the power of artificial intelligence and sophisticated data analysis to consistently enhance every part of your product & collection page. The result? You achieve the highest conversion rates across all your products, all the time.

Does ConvertMate offer a free trial?

Absolutely! We offer a 7-day free trial of ConvertMate. We're utterly confident that you'll discover ConvertMate to be a valuable asset for your business. And the best part? You have the freedom to cancel at any time if it doesn't meet your needs.

How much does ConvertMate cost?

Our pricing is designed with your budget in mind. You can choose from three cost-effective plans, starting at just $49 per month if you opt for annual billing. If you prefer to pay on a monthly basis, our pricing starts at $59 per month. We offer flexibility to fit your needs.

How does ConvertMate work?

Understanding the process is key. We kick things off by diving into your store's historical data, figuring out what's effective and what's not. Then, we work our magic, applying tailored strategies to each of your products, consistently boosting your conversion rates, and monitoring results over time.

Can I use ConvertMate without Shopify?

Currently, we're focused on helping Shopify brands. However, we're open to possibilities. In the future, we might expand to work with other eCommerce platforms like WooCommerce, BigCommerce, or Magento. If you have questions, please don't hesitate to contact us at support@convertmate.io.

Which languages does ConvertMate support?

ConvertMate currently supports several languages: English, French, Spanish, Portuguese, German, Dutch, Italian, Turkish, Swedish, Danish, Norwegian, Romanian, Croatian, Russian, Polish, and Slovak. We're open to expanding our language offerings in the future based on demand. If you have questions, feel free to contact us at support@convertmate.io.

Can I cancel anytime?

Absolutely. Our primary aim is to enhance your store's performance. If ConvertMate isn't the perfect match for you, it's easy to cancel at any time with just two clicks. No need to fill out complicated forms or make phone calls.

Ready to grow your store?

Try us for 7 days, for free.

Start free trial

Think of us as your behind-the-scenes SEO maestro, fine-tuning your Shopify store with slick keyword research and optimized content. The result? Your products don't just speak to your customers, they shout out in search results.

Welcome to a world of boosted traffic, sales that don't just grow but flourish, and hey, a little extra time for you – because who doesn't love that?

ConvertMate Ltd is a legally registered company with the number 14950763. Our headquarters are located at 1 Poole Street, N1 5EB, in the vibrant city of London.

UK (London): +44 745 815 4681

US (New York): +1 (315) 384-0572

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