Moderate 2-4 days 12 steps

BigCommerce to WooCommerce Migration Guide

BigCommerce
WooCommerce

This guide walks you through migrating from BigCommerce to WooCommerce to gain complete control over your store and leverage WordPress's extensive ecosystem. Learn step-by-step processes for transferring products, customers, and orders while maximizing customization opportunities.

BigCommerce to WooCommerce Migration Guide

Complete step-by-step process to migrate your store from BigCommerce to WooCommerce, gaining full WordPress control and customization capabilities.

1

Set Up WordPress and WooCommerce Environment

Install WordPress on your chosen hosting provider and activate the WooCommerce plugin. Configure basic store settings including currency, location, and payment methods to match your current BigCommerce setup.

2

Export Data from BigCommerce

Navigate to your BigCommerce admin panel and export all essential data including products, customers, orders, and categories using the built-in CSV export functionality. Note that BigCommerce limits product variants to 250 per product during export.

3

Prepare and Clean Export Data

Review and format your BigCommerce CSV files to match WooCommerce's import requirements. Pay special attention to product variants, custom fields, and image URLs that may need reformatting for proper WordPress integration.

4

Import Products and Categories

Use WooCommerce's built-in CSV importer or a specialized migration plugin to import your products and categories. Test the import process with a small batch first to ensure proper mapping of attributes, variants, and pricing.

5

Migrate Customer Data and Order History

Import customer accounts and order history using WooCommerce's customer import tools or third-party migration plugins. Ensure customer passwords are handled securely and consider sending account reactivation emails.

6

Configure Theme and Test Functionality

Install and customize a WooCommerce-compatible theme that matches your brand requirements. Thoroughly test all store functions including checkout, payment processing, and inventory management before going live.

BigCommerce to WooCommerce Migration: Complete 12-Step Process

A comprehensive migration guide for moving from BigCommerce to WooCommerce, designed for merchants seeking full control and WordPress integration. This process covers all essential data types including products with unlimited variants, customers, orders, and content while maintaining SEO value and business continuity.

1

Export Data from BigCommerce

2-4 hours

Access your BigCommerce admin panel and navigate to Settings > Data & Tools > Export. Export all major data types including products, customers, orders, and categories as CSV files. BigCommerce allows comprehensive CSV exports for all core data, making this the most reliable method for data extraction. Download and organize these files systematically as they will form the foundation of your migration.

Tips:
  • • Export during low-traffic hours to avoid performance issues
  • • Verify all CSV files open correctly before proceeding
  • • Create a backup folder structure to organize different data types
Important:
  • • BigCommerce exports may timeout for large datasets - consider splitting exports by date ranges
  • • Some custom fields may not export properly and require manual documentation
2

Set Up WordPress and WooCommerce Environment

3-5 hours

Install WordPress on your hosting server and activate the WooCommerce plugin through the WordPress admin dashboard. Complete the WooCommerce setup wizard, configuring basic store settings, currency, and location details. Since you're migrating for WordPress integration benefits, ensure your hosting environment meets WooCommerce's recommended specifications. Install essential plugins like Yoast SEO and backup solutions before proceeding with data import.

Tips:
  • • Choose hosting optimized for WooCommerce performance
  • • Install a staging environment for testing before going live
  • • Configure SSL certificates and security measures early
Important:
  • • Ensure PHP version compatibility with WooCommerce requirements
  • • Don't install too many plugins initially - add them gradually after migration
3

Select and Configure WooCommerce Theme

4-6 hours

Choose a WooCommerce-compatible theme that matches your brand requirements and offers the flexibility you sought when leaving BigCommerce. Popular options include Storefront, Astra, or premium themes from ThemeForest. Configure the theme's basic settings, colors, and layout structure before importing products to ensure proper display. Test the theme's responsiveness and core functionality including cart, checkout, and product pages.

Tips:
  • • Choose themes specifically designed for WooCommerce for better compatibility
  • • Test theme performance with tools like GTmetrix before finalizing
  • • Ensure the theme supports your planned customizations
Important:
  • • Avoid heavily customized themes that may complicate future updates
  • • Some themes may not properly support variable products with many variants
4

Import Product Data and Handle Variants

6-12 hours

Use WooCommerce's built-in CSV importer or plugins like WP All Import to import your BigCommerce product data. Since WooCommerce supports unlimited variants compared to BigCommerce's 250 limit, you can now expand your product variations without restrictions. Map BigCommerce fields to WooCommerce equivalents, paying special attention to product types, categories, and variant structures. Process simple products first, then handle variable products with their associated variations.

Tips:
  • • Import products in batches to avoid server timeouts
  • • Use WP All Import for complex product structures and custom fields
  • • Take advantage of unlimited variants to expand your product offerings
Important:
  • • BigCommerce variant SKUs may conflict - ensure unique identifiers
  • • Product images may need separate import and linking processes
5

Import Customer Data and Accounts

4-6 hours

Import customer information from your BigCommerce CSV export using WooCommerce's customer import functionality or specialized plugins. Map customer fields including billing/shipping addresses, order history, and account details. Since password hashes cannot be transferred between platforms, customers will need to reset their passwords on first login. Set up automated email notifications to inform customers about the migration and password reset process.

Tips:
  • • Send advance notice to customers about the migration and password reset requirement
  • • Import customer data close to go-live to minimize outdated information
  • • Use plugins like Customer/Order CSV Import Suite for complex customer data
Important:
  • • Customer passwords cannot be migrated - plan for password reset communications
  • • Ensure GDPR compliance when transferring customer data
6

Configure Payment Gateways

3-4 hours

Set up payment processing in WooCommerce by installing and configuring payment gateway plugins that match your BigCommerce setup. Popular options include Stripe, PayPal, Square, and Authorize.net, many of which offer more competitive rates than BigCommerce's built-in solutions. Configure each gateway's settings, test transactions, and ensure proper SSL configuration for secure payments. Take advantage of WooCommerce's flexibility to add multiple payment options that may have been restricted on BigCommerce.

Tips:
  • • Test all payment methods thoroughly in sandbox mode before going live
  • • Compare transaction fees - WooCommerce often offers better rates
  • • Set up payment method restrictions by country or product type if needed
Important:
  • • Ensure PCI compliance requirements are met with your hosting setup
  • • Some payment gateways may require separate merchant account applications
7

Set Up Shipping Methods and Zones

4-5 hours

Configure WooCommerce shipping zones, methods, and rates to match your BigCommerce shipping setup. Create shipping zones for different geographical areas and assign appropriate shipping methods like flat rate, free shipping, or calculated shipping. If you used BigCommerce's shipping calculator, consider integrating with carriers like UPS, FedEx, or USPS through WooCommerce extensions. Test shipping calculations across different scenarios to ensure accuracy.

Tips:
  • • Use shipping classes for products with special shipping requirements
  • • Set up conditional free shipping rules to encourage larger orders
  • • Consider real-time shipping calculators for accurate customer quotes
Important:
  • • Shipping zone overlaps can cause calculation errors
  • • International shipping may require additional tax and duty considerations
8

Configure Tax Settings and Rules

3-4 hours

Set up WooCommerce tax settings to replicate your BigCommerce tax configuration, including tax rates, classes, and geographical rules. Configure tax display options, rounding settings, and whether prices include or exclude tax. For US-based stores, consider integrating with services like TaxJar or Avalara for automated tax calculations. Test tax calculations across different customer locations and product types to ensure compliance with local tax regulations.

Tips:
  • • Use tax classes to handle different tax rates for various product types
  • • Enable tax calculation for shipping if required in your jurisdiction
  • • Consider automated tax services for complex multi-state/country operations
Important:
  • • Tax misconfiguration can lead to compliance issues
  • • Digital products may have different tax requirements than physical goods
9

Migrate Content and Blog Posts

5-8 hours

Transfer your BigCommerce blog content, pages, and other content to WordPress, taking advantage of WordPress's superior content management capabilities. Export content from BigCommerce and import it into WordPress using tools like the WordPress importer or custom migration scripts. Optimize content for SEO using WordPress plugins like Yoast, and restructure your content strategy to leverage WordPress's blogging and content marketing strengths. Update internal links and ensure proper content formatting.

Tips:
  • • Use this opportunity to audit and improve existing content
  • • Implement proper heading structure and SEO optimization
  • • Create content categories and tags for better organization
Important:
  • • Content formatting may break during migration and require manual fixes
  • • Embedded BigCommerce-specific elements will need replacement
10

Set Up URL Redirects and SEO

4-6 hours

Create 301 redirects from your BigCommerce URLs to corresponding WooCommerce URLs to preserve SEO value and prevent broken links. Use plugins like Redirection or Yoast SEO Premium to manage redirects systematically. Map product URLs, category pages, and content pages, ensuring that your new WooCommerce site maintains search engine rankings. Update your sitemap and submit it to search engines, and verify that meta titles, descriptions, and structured data are properly configured.

Tips:
  • • Create a comprehensive redirect map before implementation
  • • Use Google Search Console to monitor for crawl errors
  • • Implement structured data markup for products and reviews
Important:
  • • Missing redirects can significantly impact SEO rankings
  • • Some BigCommerce URLs may not have direct WooCommerce equivalents
11

Comprehensive Testing and Quality Assurance

8-12 hours

Conduct thorough testing of all store functionality including product browsing, cart operations, checkout process, payment processing, and order management. Test user account creation, login functionality, and password resets since customers will need to reset passwords. Verify that all imported data displays correctly, shipping calculations work properly, and tax calculations are accurate. Test the site's performance, mobile responsiveness, and cross-browser compatibility to ensure optimal user experience.

Tips:
  • • Create test scenarios covering all customer journey touchpoints
  • • Test with different user roles and permissions
  • • Use tools like GTmetrix to verify site speed and performance
Important:
  • • Don't rush testing - issues found after launch are costly to fix
  • • Test payment processing with small real transactions, not just sandbox mode
12

Go Live and Post-Migration Monitoring

4-6 hours plus ongoing monitoring

Update your domain's DNS settings to point to your new WooCommerce site and monitor the transition closely. Send communication to customers about the migration, highlighting new features and the password reset requirement. Monitor site performance, error logs, and customer feedback during the first few days after launch. Set up analytics tracking, enable monitoring tools, and be prepared to address any issues quickly. Consider running both platforms briefly in parallel if possible to ensure smooth transition.

Tips:
  • • Schedule the go-live during low-traffic periods
  • • Have a rollback plan ready in case of critical issues
  • • Monitor customer support channels closely for migration-related questions
Important:
  • • DNS propagation can take up to 48 hours globally
  • • Some customers may experience confusion with the new interface initially

What will be migrated

products
Products, descriptions, SKUs, prices, images. Variants: BigCommerce supports 250 vs WooCommerce's Unlimited.
customers
Customer contact info, addresses, marketing preferences transfer. Passwords must be reset for security.
orders
Order history for reference. Consider importing last 3-6 months for customer service.
categories
Product categories transfer but may need restructuring for WooCommerce.
blog posts
Blog content requires manual migration. Preserve SEO metadata and publish dates.
reviews
Product reviews require migration tools or review apps that work on both platforms.
discount codes
Discount codes must be manually recreated in WooCommerce.
custom fields
BigCommerce custom fields can map to WooCommerce equivalents but require manual configuration.
redirects
URL redirects must be manually created in WooCommerce to preserve SEO.
gift cards
Active gift card balances need manual transfer or recreation in WooCommerce.

Post-migration verification checklist

Verify these items after your WooCommerce store is live.

All products display correctly Critical

Browse catalog and verify images, prices, descriptions

Product variants work properly Critical

Test variant selection and inventory

Inventory levels are accurate Critical

Compare with BigCommerce export data

Checkout completes successfully Critical

Complete full test purchase with real payment

All payment gateways process correctly Critical

Test each configured payment method

Shipping calculations are accurate Critical

Test multiple addresses and zones

Tax calculations match expectations Critical

Verify for different locations

Customer accounts work

Test login, registration, password reset

Email notifications send Critical

Check order confirmations, shipping notices

301 redirects from BigCommerce work Critical

Test key URLs redirect correctly

SEO metadata preserved

Check meta titles and descriptions

Mobile site displays properly

Test on various devices

Site speed is acceptable

Compare performance to BigCommerce

Analytics tracking active

Verify Google Analytics data collection

No 404 errors Critical

Monitor Google Search Console

Common challenges and solutions

Essential questions and answers for merchants planning to migrate from BigCommerce to WooCommerce, covering technical requirements, data transfer, and operational considerations.

How long does it typically take to migrate from BigCommerce to WooCommerce?
A complete migration usually takes 2-6 weeks depending on store complexity and customization needs. This includes WordPress setup, data migration via CSV export, theme customization, and thorough testing before going live.
Will I lose my search engine rankings when migrating to WooCommerce?
You can preserve most SEO value by implementing proper 301 redirects from your BigCommerce URLs to WooCommerce URLs. Plan your URL structure carefully and use SEO plugins like Yoast to maintain meta descriptions and title tags from your BigCommerce store.
Can I transfer all my order history and customer data from BigCommerce?
Yes, BigCommerce provides CSV exports for orders, customers, and products which can be imported into WooCommerce. However, customer passwords cannot be transferred, so customers will need to reset their passwords on the new WooCommerce store.
What BigCommerce apps and features might not be available in WooCommerce?
Most BigCommerce functionality can be replicated with WooCommerce plugins, though some enterprise-level features may require custom development. Research WordPress/WooCommerce alternatives for your essential BigCommerce apps before migrating to ensure feature parity.
How much will it cost to switch from BigCommerce to WooCommerce?
While WooCommerce is free, you'll need WordPress hosting ($10-200+/month), premium themes ($50-200), and plugins for advanced features. Total costs often range from $20-300+ monthly, potentially saving money compared to BigCommerce's $39-399+ monthly plans.
How much downtime should I expect during the migration?
With proper planning, downtime can be minimal (1-4 hours) by building your WooCommerce store on a staging environment first. You'll only need downtime for DNS changes and final data synchronization when switching from BigCommerce to your new WooCommerce site.
Do I need technical knowledge to manage WooCommerce after migrating from BigCommerce?
WooCommerce requires more technical knowledge than BigCommerce's hosted solution, including WordPress management, plugin updates, and server maintenance. Consider hiring a WordPress developer or managed WordPress hosting if you're not comfortable with these technical aspects.
Can I keep my current store design when moving to WooCommerce?
Your exact BigCommerce theme cannot be directly transferred, but WooCommerce offers thousands of themes that can be customized to match your current design. You may need to recreate custom elements or hire a developer for pixel-perfect design matching.
How should I handle customer accounts during the migration?
Customer information transfers via CSV, but passwords don't migrate for security reasons. Notify customers before launch about the password reset requirement and consider offering incentives for account reactivation to maintain customer engagement during the transition.
Can I continue processing orders on BigCommerce while building my WooCommerce store?
Yes, you can keep your BigCommerce store running while developing WooCommerce in parallel. Plan for a final data sync of orders and inventory before switching to minimize data gaps between the two platforms.
How do I test my WooCommerce store before going live?
Create a staging environment to test all functionality including checkout, payment processing, shipping calculations, and email notifications. Use test transactions and invite trusted customers to review the experience before switching from BigCommerce.
Will my product reviews transfer from BigCommerce to WooCommerce?
Product reviews can be exported from BigCommerce and imported into WooCommerce, though this may require custom formatting or third-party tools. Plan to map reviews to the correct products and verify review formatting displays properly in your new WooCommerce theme.

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