Moderate 2-4 days 12 steps

Wix to Big Cartel Migration Guide

Wix
Big Cartel

This guide walks you through migrating from Wix to Big Cartel, an extremely affordable ecommerce platform designed specifically for artists and makers with small product catalogs.

Wix to Big Cartel Migration Guide

A step-by-step guide to migrate your online store from Wix to Big Cartel's affordable, artist-focused ecommerce platform. This migration will help you reduce costs while maintaining a professional online presence for your creative business.

1

Audit Your Current Wix Store

Review your existing Wix store to identify all products, collections, and custom pages that need migration. Take note of your current product count to determine if you'll need Big Cartel's Gold plan (50 products) or Platinum plan (500 products). Document any custom functionality or apps you're currently using that may not be available in Big Cartel's simpler platform.

2

Export Product Data from Wix

Access your Wix dashboard and export your product catalog using the available CSV export feature from the Store Manager section. You'll need to manually gather product images by downloading them from your media library, as these aren't included in the CSV export. Also manually copy any detailed product descriptions and SEO settings you want to preserve.

3

Set Up Your Big Cartel Account

Create your Big Cartel account and choose the appropriate plan based on your product count from step 1. Configure your basic store settings including store name, currency, and shipping zones. Big Cartel's setup process is streamlined for artists and makers, so focus on selecting a theme that showcases your products effectively.

4

Import Products and Configure Store

Upload your products to Big Cartel using the exported CSV data from Wix, then manually add product images and refine descriptions as needed. Set up your payment processing through Big Cartel's integrated options (PayPal, Stripe) and configure shipping rates. Note that Big Cartel has a simpler product variant system compared to Wix, so you may need to adjust how you structure products with multiple options.

5

Customize Your Store Design

Choose and customize one of Big Cartel's artist-focused themes to match your brand aesthetic. Upload your logo, set brand colors, and arrange your product categories to create an appealing storefront. Big Cartel's themes are designed specifically for creative businesses, so take advantage of features like image galleries and portfolio-style layouts.

6

Test and Launch Your New Store

Thoroughly test your Big Cartel store by placing test orders, checking all payment and shipping options, and ensuring product images and descriptions display correctly. Once satisfied, update your domain settings to point to your new Big Cartel store and redirect traffic from your old Wix site. Consider running both stores briefly during the transition to avoid losing sales.

Wix to Big Cartel Migration Guide

A comprehensive step-by-step guide for migrating your online store from Wix to Big Cartel, specifically designed for artists and makers seeking an extremely affordable ecommerce solution with streamlined product management.

1

Export Product Data from Wix

2-3 hours

Navigate to your Wix dashboard and go to Store Products to export your product catalog. Wix provides CSV export functionality, but you'll need to manually export product images separately. Download your product data and organize all product images into folders by product name. Note that you'll need to consolidate products if you have more than 50 variants total, as Big Cartel has stricter variant limits.

Tips:
  • • Download high-resolution product images as Big Cartel supports good image quality
  • • Create a spreadsheet to map which products need variant consolidation
  • • Export customer data separately if you have repeat buyers you want to notify
Important:
  • • Big Cartel's 50 variant limit means you may need to reduce product variations significantly
  • • Product reviews and ratings cannot be transferred to Big Cartel
2

Set Up Your Big Cartel Account

30-45 minutes

Visit bigcartel.com and create your free account, choosing a subdomain name that matches your brand. Select the appropriate plan based on your product count - the free Gold plan supports up to 5 products, while paid plans support more. Complete your store setup by adding your business information and connecting your social media accounts. Big Cartel's interface is designed for artists, so focus on your creative brand story during setup.

Tips:
  • • Choose a subdomain that's easy to remember and matches your artistic brand
  • • Take advantage of Big Cartel's artist-focused features during initial setup
  • • Connect your Instagram account early as Big Cartel integrates well with social selling
Important:
  • • Free plan only supports 5 products, so budget for a paid plan if you have more inventory
  • • Custom domain setup requires a paid plan
3

Select and Customize Your Theme

1-2 hours

Browse Big Cartel's theme gallery and select a theme that showcases your artistic products effectively. Most themes are designed with visual artists in mind, featuring large image displays and clean layouts. Customize your chosen theme by uploading your logo, adjusting colors to match your brand, and configuring the layout to highlight your best work. Big Cartel themes are generally simpler than Wix but more focused on product photography.

Tips:
  • • Choose themes with grid layouts if you have multiple similar products
  • • Test how your product images look in the theme preview before committing
  • • Use Big Cartel's built-in color customization tools to match your existing brand
Important:
  • • Big Cartel themes offer less customization flexibility than Wix
  • • Some advanced design features from Wix may not be available
4

Prepare and Import Products

3-5 hours

Using your exported Wix data, manually add products to Big Cartel through their product management interface. Upload product images one by one, write compelling descriptions that appeal to art buyers, and set up your pricing structure. Since Big Cartel limits variants to 50 total across your entire store, consolidate similar products or reduce variation options. Focus on your best-selling or most representative pieces first.

Tips:
  • • Write artist-focused product descriptions that tell the story behind each piece
  • • Use all available image slots to show different angles and details
  • • Price competitively as Big Cartel's audience often includes price-conscious art buyers
Important:
  • • No bulk import feature - all products must be added manually
  • • Variant reduction may require difficult decisions about which options to keep
5

Configure Payment Processing

45 minutes

Set up payment processing through Big Cartel's integrated options, which include Stripe and PayPal. Big Cartel's payment setup is streamlined for small businesses and artists, with competitive transaction fees. Connect your bank account for payouts and configure your payment preferences. Test the payment flow to ensure everything processes correctly before going live.

Tips:
  • • Stripe integration offers the most seamless checkout experience
  • • Enable multiple payment methods to accommodate different buyer preferences
  • • Set up PayPal for international customers who prefer that option
Important:
  • • Payment processing fees will apply to all transactions
  • • Some payment methods may not be available in all countries
6

Set Up Shipping Options

1 hour

Configure your shipping settings in Big Cartel's straightforward shipping interface. Set up shipping zones, rates, and options that work for your art pieces, considering factors like size, weight, and fragility. Big Cartel's shipping tools are simpler than Wix but adequate for most artists' needs. Create shipping profiles for different types of products (prints vs. original artwork) and set realistic delivery timeframes.

Tips:
  • • Create separate shipping rates for different product types and sizes
  • • Offer local pickup if you sell at markets or have a studio
  • • Build packaging costs into your shipping rates
Important:
  • • Shipping calculation options are more limited than Wix
  • • International shipping setup may require manual rate configuration
7

Configure Tax Settings

30 minutes

Set up tax collection in Big Cartel based on your business location and requirements. Big Cartel provides basic tax configuration suitable for small artists and makers, allowing you to set tax rates by location. Configure sales tax for your state or region, and set up any applicable VAT or international tax requirements. The system is designed to be simple for creative businesses that may not have complex tax needs.

Tips:
  • • Consult with a tax professional about sales tax requirements for artists
  • • Set up tax collection for your home state at minimum
  • • Keep records of all tax settings for accounting purposes
Important:
  • • Tax features are more basic than enterprise solutions
  • • You may need external tools for complex tax scenarios
8

Migrate Content and Pages

2-3 hours

Recreate your essential pages from Wix in Big Cartel's page builder, including your About page, artist statement, and contact information. Big Cartel's content management is simpler than Wix, focusing on essential pages that art buyers care about. Write compelling copy that tells your story as an artist and explains your creative process. Add any necessary legal pages like terms of service and privacy policy.

Tips:
  • • Focus on storytelling in your About page as art buyers connect with artist stories
  • • Include high-quality photos of yourself creating your work
  • • Keep page content concise as Big Cartel's audience prefers visual over text-heavy content
Important:
  • • Advanced page layouts from Wix may not be replicable in Big Cartel
  • • Blog functionality is limited compared to Wix
9

Set Up Domain and Redirects

1-2 hours

If you have a custom domain from Wix, configure it to point to your new Big Cartel store (requires a paid Big Cartel plan). Set up basic redirects from your old Wix URLs to your new Big Cartel pages to maintain SEO value. Big Cartel's redirect options are limited, so focus on redirecting your most important product and page URLs. Update your domain DNS settings to point to Big Cartel's servers.

Tips:
  • • Keep your existing domain to maintain brand recognition
  • • Create a simple redirect map for your most popular products
  • • Update your social media bio links to point to the new store
Important:
  • • Advanced redirect configurations may not be possible
  • • DNS changes can take 24-48 hours to propagate fully
10

Test Store Functionality

1-2 hours

Thoroughly test your Big Cartel store by placing test orders, checking payment processing, and verifying shipping calculations. Test the customer experience from browsing to checkout completion, ensuring all product images load correctly and descriptions are accurate. Verify that email notifications are working and that your inventory tracking is functioning properly. Test on both desktop and mobile devices as many art buyers shop on mobile.

Tips:
  • • Place test orders for different product types to verify shipping calculations
  • • Test checkout process on mobile devices where many customers will shop
  • • Verify that order confirmation emails are professional and branded
Important:
  • • Some Wix features may not have Big Cartel equivalents
  • • Mobile experience may differ significantly from your Wix store
11

Launch and Announce Migration

2-3 hours

Once testing is complete, officially launch your Big Cartel store and announce the migration to your existing customers. Create social media posts showcasing your new store design and any special launch promotions. Send an email to your customer list (if you exported contacts from Wix) announcing the new store location. Update all your marketing materials, business cards, and social media profiles with your new Big Cartel store URL.

Tips:
  • • Offer a small discount to encourage customers to visit your new store
  • • Create Instagram stories showing behind-the-scenes of your store migration
  • • Update your email signature with your new store link
Important:
  • • Some customers may be confused by the platform change
  • • Prepare for potential temporary dip in sales during transition period
12

Monitor and Optimize Performance

Ongoing

Monitor your new Big Cartel store's performance during the first few weeks, tracking sales, customer feedback, and any technical issues. Use Big Cartel's built-in analytics to understand customer behavior and identify any problems with the migration. Make adjustments to product descriptions, images, or pricing based on initial performance data. Keep your Wix store active for a brief transition period to catch any missed customers before fully shutting it down.

Tips:
  • • Check Big Cartel's analytics weekly to track performance trends
  • • Respond quickly to any customer questions about the new platform
  • • Document what's working better on Big Cartel vs. what you miss from Wix
Important:
  • • Sales patterns may change due to Big Cartel's different customer base
  • • Keep Wix store live for at least 2-4 weeks during transition

What will be migrated

products
Products, descriptions, SKUs, prices, images. Variants: Wix supports 100 vs Big Cartel's 50.
customers
Customer contact info, addresses, marketing preferences transfer. Passwords must be reset for security.
orders
Order history for reference. Consider importing last 3-6 months for customer service.
categories
Product categories transfer but may need restructuring for Big Cartel.
blog posts
Blog content requires manual migration. Preserve SEO metadata and publish dates.
reviews
Product reviews require migration tools or review apps that work on both platforms.
discount codes
Discount codes must be manually recreated in Big Cartel.
custom fields
Wix custom fields can map to Big Cartel equivalents but require manual configuration.
redirects
URL redirects must be manually created in Big Cartel to preserve SEO.
gift cards
Active gift card balances need manual transfer or recreation in Big Cartel.

Post-migration verification checklist

Verify these items after your Big Cartel store is live.

All products display correctly Critical

Browse catalog and verify images, prices, descriptions

Product variants work properly Critical

Test variant selection and inventory

Inventory levels are accurate Critical

Compare with Wix export data

Checkout completes successfully Critical

Complete full test purchase with real payment

All payment gateways process correctly Critical

Test each configured payment method

Shipping calculations are accurate Critical

Test multiple addresses and zones

Tax calculations match expectations Critical

Verify for different locations

Customer accounts work

Test login, registration, password reset

Email notifications send Critical

Check order confirmations, shipping notices

301 redirects from Wix work Critical

Test key URLs redirect correctly

SEO metadata preserved

Check meta titles and descriptions

Mobile site displays properly

Test on various devices

Site speed is acceptable

Compare performance to Wix

Analytics tracking active

Verify Google Analytics data collection

No 404 errors Critical

Monitor Google Search Console

Common challenges and solutions

Key questions and practical solutions for migrating from Wix to Big Cartel, covering the unique challenges of moving to a more limited but affordable platform designed for artists and makers.

How long does it typically take to migrate from Wix to Big Cartel?
The migration typically takes 1-2 weeks due to Big Cartel's simpler structure and limited customization options. Most time is spent manually recreating products since Big Cartel doesn't support direct CSV imports, and choosing from their limited theme selection.
Will I lose my search engine rankings when switching from Wix to Big Cartel?
You'll likely experience some SEO impact since Big Cartel has very limited SEO customization options compared to Wix's robust SEO tools. Set up 301 redirects where possible and focus on maintaining your social media presence, which is crucial for Big Cartel stores.
Can I transfer my order history and customer data from Wix to Big Cartel?
Big Cartel doesn't support importing order history or customer accounts from other platforms. You'll need to export your Wix data for your own records, but customers will need to create new accounts on your Big Cartel store.
What Wix apps and features won't be available on Big Cartel?
Big Cartel has very limited app integrations compared to Wix's extensive app market. You'll lose most advanced features like abandoned cart recovery, advanced analytics, email marketing integrations, and booking systems. Big Cartel focuses on basic selling functionality only.
How do Big Cartel's product limits compare to what I had on Wix?
Unlike Wix which has no product limits, Big Cartel restricts you to 50 products on Gold ($9.99/mo) or 500 on Platinum ($19.99/mo). If you have more products on Wix, you'll need to curate your selection or consider if Big Cartel is the right fit.
Will there be any downtime during the migration process?
You can build your Big Cartel store while keeping your Wix site live, minimizing downtime to just the DNS switching period (a few hours). However, plan for a longer adjustment period as customers adapt to the simpler Big Cartel interface.
How should I test my Big Cartel store before going live?
Big Cartel provides a preview mode to test your store functionality before publishing. Focus on testing the checkout process, mobile responsiveness, and ensuring all essential products are properly uploaded since you'll be manually entering most data.
Can I recreate my Wix design on Big Cartel?
Big Cartel offers very limited theme customization compared to Wix's flexible design options. You'll need to choose from their pre-built themes and accept significant design limitations, though the themes are clean and artist-focused.
How will the migration affect my existing customers?
Customers will need to create new accounts on Big Cartel and may be surprised by the much simpler interface. Communicate the change in advance and emphasize benefits like faster checkout, while preparing them for reduced features like wish lists or advanced search.
How much money will I save by switching from Wix to Big Cartel?
You'll save significantly - Big Cartel's Gold plan at $9.99/mo costs $17-49 less than Wix Business plans ($27-59/mo). However, consider whether the feature limitations are worth the savings for your specific business needs.
Should I continue running both platforms during the transition?
Running both platforms briefly can help ensure a smooth transition, but the cost savings are Big Cartel's main advantage. Keep Wix live only long enough to properly set up Big Cartel and redirect customers, typically 1-2 weeks maximum.
Can I transfer my customer reviews from Wix to Big Cartel?
Big Cartel doesn't have a built-in review system, so you can't transfer Wix reviews directly. Consider using third-party review apps or featuring customer testimonials in your product descriptions to maintain social proof.

Ready to optimize after migration?

ConvertMate helps you optimize your new platform with AI-powered agents for content, SEO, and marketing automation

Need expert help?

Our migration specialists can guide you through the entire process

Schedule consultation

Ready to scale your marketing team?

Join 200+ marketing teams using AI agents to handle campaigns, optimize ads, and create content while they focus on strategy

Free 14-day trial
Setup in 5 minutes
Cancel anytime